AppleCare Product Counsel
Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish.
Do you love Apple products? Do you love solving problems? Do you enjoy working in a dynamic, fast-paced and exciting environment? Do you enjoy working on matters that touch customers all over the world? As a part of our Products & Regulatory Legal Group, you'll help uphold Apple's high ethical and corporate standards. You'll help provide legal support for all our products across the globe. Working for a company that invents entire categories and industries means you'll be challenged to creatively apply your expertise to rare and often unexplored areas of the law.
As a member of the Products & Regulatory Legal Group, you will work with Apple's engineering, operations, and marketing teams to help create and introduce Apple products to the world. With passion, dedication, and a desire to tackle challenges, you will play a crucial role as we provide the legal support needed for Apple to continue to build cutting-edge technologies.
Description
You will join a team of attorneys in the Products & Regulatory Legal Group who support teams advising Apple's service/customer support, engineering, operations, marketing and social media teams on a wide range of issues. You will collaborate with other legal groups and cross-functional business and engineering teams to strategize on global product support and service strategies. You will draft, review, and manage product warranties, service-related agreements, and advise on service policies. You'll help coordinate, strategize and draft responses to regulatory agency inquiries and investigations. You will review and provide guidance to Apple's social media and marketing teams on consumer-facing communications. You will also advise Apple management on risk allocation/mitigation, business strategies, and policies. You will play an important role in supporting our service organization in providing award winning technical support and product service to customers around the world who enjoy Apple products.
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Preferred Qualifications
Experience with product counseling, consumer law, and product regulatory issues
Experience drafting and negotiating complex agreements
Experience advising on use of generative artificial intelligence
Ability to handle your own high-volume workload on day-to-day matters
Ability to prioritize and handle a wide range of matters supporting multiple cross-functional teams
Ability to distill complex legal concepts into practical guidance for non-lawyers
Crisp and clear communication style
Ability to advise executive management, and facilitate teamwork by cultivating relationships, counseling, collaborating, and effectively communicating with teammates and cross-functional partners
Positive attitude
Ability to see beyond the precise question asked to larger issues and implications
Minimum Qualifications
JD degree or equivalent and admission to at least one US state bar
2+ years of experience with general transactional, regulatory, or litigation matters
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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