At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Readiness and Deployment Consultant is responsible for ensuring smooth, efficient transitions during the deployment of new systems, software, or processes within the Claims operation. They assess operational readiness, prepare stakeholders, coordinate training, and manage the rollout of changes, helping to minimize disruptions and maximize adoption.
Want more jobs like this?
Get Business Operations jobs in Markham, Canada delivered to your inbox every week.
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its 'You're in Good Hands®' promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.
Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Remote
Benefits to joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back!
Accountabilities
- 1) Support a team of claims managers, to enable successful implementation of initiatives and partners in achieving performance excellence.
- 2) Execute Manager Effectiveness program to ensure leaders are informed, prepared, trained and confident in managing their teams
- 3) Conduct readiness assessments by evaluating capacity, stakeholder preparedness and potential barriers to adoption
- 4) Deliver change management activities and implement support tools and resources to ensure smooth adoption of initiatives
- 5) Develop and execute deployment plans, timelines and activities aligning with operational priorities
- 6) Coordinate communication plans to inform leaders of changes, timelines, and expectations; oversee development and delivery of training materials to support smooth adoption
- 7)Gather post-deployment feedback, assess deployment success, and recommend improvements for future projects
Qualifications
- Change Management 3+ Years
- Leader Coaching 3+ Years
- Learning and Development 2+ Years
- Data analysis and operational reporting 2+ Years
Skills
- 1) Strong understanding of Change Management framework and best practices for deployment and adoption
- 2) Excellent communication and interpersonal skills to engage with leaders and provide clear, impactful guidance
- 3) Strong project management abilities, with experience developing and tracking project plans, timelines and budgets
- 4) Ability to analyze data to assess readiness and identify areas of opportunity
- 5) Flexibility to adjust plans and address challenges as they arise; effective in troubleshooting issues
- 6) Works well with diverse teams and encourages a cooperative problem-solving, sharing best practice and continuous improvement atmosphere
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
#LI-KA1
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®