Associate Director, Strategic Account Management - Travel Distribution (Bangkok Based)
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
About the role
Take on the influential position of Associate Director – Strategic Account Management, where strategic leadership meets innovation and execution. In this role, you will own the vision, growth, and success of our most strategic B2B Travel Partnerships—spanning both supply and demand ecosystems.
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This position is based in Bangkok with a full relocation package provided.
In this role, you will
- Build and expand high-value B2B partnerships, driving revenue growth through data-driven insights, strategic foresight, and strong leadership.
- Blend commercial acumen, consultative selling, and advanced relationship management to maximize partner outcomes, sustainable growth, and long-term collaboration.
- Lead and inspire a high-performing team of Strategic Account Managers and their collaboration with the Technical Account Managers across Asia, empowering them to deliver measurable impact.
- Spearhead commercial negotiations, contract renewals, and performance-linked incentive structures.
- Shape product adoption, co-marketing initiatives, and technology integrations that unlock stronger performance outcomes.
- Develop and execute joint business plans with partners, identifying opportunities for upselling, cross-selling, and innovation across product lines.
- Conduct quarterly and annual business reviews, delivering actionable insights and strategic recommendations based on data and market intelligence.
- Act as a thought leader, driving organizational strategy and contributing to cross-functional initiatives of global scale and influence.
- Align and influence senior internal stakeholders, both vertically and cross-functionally, to set unified priorities and deliver business impact.
- Present strategic updates and performance insights to senior leadership during monthly and quarterly reviews.
Qualifications
- Outstanding academic background; MBA or equivalent advanced degree is advantageous.
- Significant experience managing enterprise-level or global B2B partnerships with a track record of leading complex commercial negotiations.
- 10+ years of proven success leading international account management teams, with demonstrated expertise in negotiation and enterprise relationship management. Experience in Travel, Hospitality, E-Commerce, or adjacent industries is preferred.
- In-depth knowledge of the Travel Industry, Distribution, and API/technology-driven integrations.
- Strong commercial acumen with experience owning and influencing P&L outcomes; consistent record of surpassing growth and performance targets.
- Advanced analytical skills with the ability to distill complex datasets into actionable strategies. SQL knowledge is a plus.
- Exceptional English communication and presentation skills, with confidence engaging senior executives and internal leadership teams.
Skills Expected
- Expertise in financial analysis, deal structuring, and translating complex data into impactful strategies and execution plans.
- Entrepreneurial mindset with strong commercial instincts—creative, proactive, and comfortable taking calculated risks.
- Strong influencing skills with the ability to drive cross-functional alignment and inspire business impact at scale.
- Resilience in navigating ambiguity, with the agility to prioritize high-value optimizations in a fast-paced environment.
- Trusted advisor capability: deeply understand partner business models, anticipate risks, resolve escalations, and ensure contractual commitments are met.
- Ability to cultivate multi-level relationships across partners (C-suite, product, marketing, operations), setting new benchmarks for account management excellence.
- Proven leadership in driving team engagement, performance, and organizational effectiveness, fostering a culture of innovation and accountability.
- Agility and adaptability in a matrixed environment—energized by change, able to pivot quickly while keeping teams aligned and motivated.
- Forward-looking mindset with the ability to track and leverage global industry trends to inform strategy and execution.
- Sound judgment and decision-making skills, with the ability to balance strategic priorities and operational execution.
What We Offer
- Full work permit sponsorship and relocation assistance, with a modern workplace in the vibrant city center of Bangkok.
- A diverse, global team environment with exposure to senior leadership and decision-makers.
- Career growth opportunities across functions and geographies, supported by cross-functional projects and innovation-driven initiatives.
- Competitive compensation package with performance-based incentives.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion