Help shape our brand expressions by turning partner-provided content into polished, on-brand communications. You'll use and evolve existing templates and art direction to deliver consistent, high-quality work across marketing channels. This role is ideal for a detail-oriented designer who thrives on production craft and clear communication at scale.
As a Junior Production Designer on the Brand, Creative team, you'll produce and adapt print and digital communications using existing templates, components, and visual systems across our portfolio of brands. You'll work hands-on-primarily in Adobe Creative Cloud and Figma-to assemble, version, QA, and refine assets using content provided by our line of business partners. You'll also apply established visual direction across channels and support communication design needs, including building clear, effective presentation decks that translate complex topics into polished, easy-to-follow narratives. Your work helps ensure our communications are accurate, consistent, accessible, and on-brand at enterprise scale.
Job responsibilities- Produce high-quality communications by leveraging established templates and component libraries across our portfolio of brands.
- Build and update reusable templates, modules, and assets using provided content and requirements.
- Apply existing visual direction to new and updated content across multiple channels and formats while maintaining brand consistency.
- Adapt layouts for different placements and sizes (e.g., banners, in-app/web placements, social/paid units, print materials where applicable) while preserving hierarchy and intent.
- Create and refine presentation decks that clearly communicate complex topics through strong layout, typography, and information design.
- Translate Figma designs and established patterns into production-ready executions that function across devices, screen sizes, and platforms.
- Perform detailed QA for accuracy, layout integrity, brand compliance, accessibility basics, and adherence to standards before delivery.
- Partner with designers, writers, marketers, and production/channel teams to move work efficiently from intake through build, review, and launch.
- Maintain and organize template assets, libraries, and documentation so systems can be consistently used across teams.
- Identify recurring production challenges (template limitations, content edge cases, versioning needs) and propose scalable improvements.
- Support the evolution of production workflows and standards that improve consistency, speed, and quality across the communications ecosystem
Required qualifications, capabilities and skills:- Bachelor's degree in Graphic Design, Visual Communications, or related field
- 3-5 years of experience in print and/or digital production design
- Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat)
- Experience with ADA and other legal compliance standards
- Proficiency in Figma, need to take concepts built in Figma and build print ready assets
- Strong understanding of print production processes (offset, digital, large format)
- Knowledge of pre-press requirements, color management, and file preparation
- Experience with vendor management and print proofing
- Experience producing assets for web, email, social media, and digital advertising
- Understanding of responsive design principles and digital file optimization
- Exceptional attention to detail and quality control
Preferred qualifications, capabilities and skills:- Hands-on experience producing and QA'ing print and digital communications in enterprise production platforms.
- Knowledge of accessibility and QA best practices across print and digital communications (e.g., contrast, hierarchy, responsive behaviors, and platform constraints).
- Experience adapting existing visual direction to new content across multiple channels and formats.
- Comfort working with modular content frameworks, component libraries, and versioning workflows across multiple brands.
- Familiarity with AI-enabled production or automation workflows, with strong craft and detail-oriented execution.
- Agency or in-house corporate marketing experience preferred
Additional information:- This is a production-first role for designers who take pride in craft, precision, and execution excellence
- Success is measured by accuracy, speed, file cleanliness, consistency, and proactive partnership
- You will work closely with creative and channel teams to deliver business-as-usual production reliably at scale
- A strong portfolio showing production rigor (versioning, templates, print readiness, digital output quality) is essential
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
