4,679 jobs in Boston, MA

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

At Apple - Boston

Posted on Oct 19

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Loss Prevention Associate II Boston

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At The Hartford - Boston

Posted on Nov 6

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Tax Manager - Credits & Incentives

At Deloitte - Atlanta · Boston

Posted on Nov 7

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Senior Network Engineer - Network Infrastructure & Automation

At American Family Insurance - Madison · Hopkins

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(Senior) Medical Science Liaison, Nephrology - Northeast

At Biogen - Boston

Posted on Nov 3

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Employee Relations Executive - Global Markets, Global Corporate and Investment Banking, Global Risk Management, International, Merrill and Private Bank

At Bank of America - Charlotte · Jacksonville

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Senior Software Engineer, Global Converse

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Senior Engineer, Cloud Technology (Hybrid)

At American Family Insurance - Boston · Madison

Posted on Nov 6

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Specialist: Seasonal, Part-time

At Apple - Boston

Posted on Oct 19

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Vice President - Risk Analysis, Specialty Solutions Group

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Posted on Nov 5

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Finance Business Analyst - Reporting

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Merrill Advisor Development Program - Financial Advisor: Boston Financial Center Market

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Posted on Nov 6

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Director, Product Management (Emerging Segments)

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Chef de projet principal - BTM I&C / Senior Project Manager - BTM I&C

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Personal Insurance Carrier Relations

At JPMorgan Chase - Boston · New York

Posted on Nov 4

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Senior Manager Strategic Planning & Support - National Card Performance Lead

At TD Bank - Boston · Orlando

Posted on Nov 9

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Senior Retirement Benefits Consultant

At Liberty Mutual Insurance - Atlanta · Boston

Posted on Nov 7

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Senior Consultant, IT Strategy Growth & Transformation

At Deloitte - Atlanta · Austin

Posted on Nov 7

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Business Development Manager - Financial Wellness Solutions

At PNC - Boston

Posted on Nov 7

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Apple

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Boston, MA$23 – $31/hrPosted 21 days ago

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Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives.

Description

Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.

Understand and proactively stay up to date on Apple's products, services, purchase options, and Product Zone sales processes.

Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities.

Maintain accuracy and follow guidance.

Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.

Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.

Demonstrate Apple's values of inclusion and diversity in daily activities.

Preferred Qualifications

You can:

Demonstrate knowledge of Apple products and services.

Personalize solutions based on customer needs, and effectively communicate them.

Work in a fast-paced environment, often supporting multiple customers at the same time.

Work in a team environment, demonstrating shared responsibility and accountability with other team members.

Be curious and open to learning from others and helping each other grow.

Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.

Be trusted with sensitive or confidential information, keeping with Apple's core values.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

For information about pay, if you are interested in roles located in one of our California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New York, New Jersey, Ohio, Vermont, Virginia, Washington, or Washington DC locations select a store and view pay information.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $23.00 and $30.59/hr, and most new hires start at $23.00. Your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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