Major League Baseball is looking for a Dining & Service Attendant in the Dining Services & Hospitality Department to support dining room operations, concessions, catering functions, on-field snack breaks, and staff breakrooms. This position ensures guests receive friendly, efficient service in a clean and welcoming environment by replenishing food and beverage products, maintaining service areas, and assisting with basic cash handling and inventory tasks to support a high-quality dining experience across the Jackie Robinson Training Complex's events and programs.
Responsibilities
Guest Service
- Greet and serve guests in dining, concessions, catering, and breakroom areas in a professional and courteous manner
- Maintain knowledge of menu offerings and banquet/event service standards
- Anticipate guest needs, resolve concerns promptly, and escalate issues to supervisors when necessary
- Ensure consistent portion control and presentation of food and beverages
Operational Support
- Set up, restock, and maintain food and beverage stations across dining, concessions, and hospitality areas
- Support cash handling functions, including preparing opening funds, processing transactions, and reconciling Point of Sale sales at shift close in accordance with company policies
- Assist with concessions bar service and breakroom stocking as directed
- Maintain accurate communication with kitchen staff, management, and fellow servers to ensure smooth service
Sanitation & Safety
- Follow all food safety, sanitation, and alcohol service policies, including verifying guest identification where required
- Clean and sanitize service areas, workstations, and equipment before, during, and after service
- Ensure proper storage and labeling of food and beverage items
- Adhere to Jackie Robinson Training Complex safety standards and immediately report hazards or unsafe conditions
Interdepartmental Coordination
- Partner with kitchen and management teams to support meal service, catering functions, and on-field snack breaks
- Assist with basic inventory counts, reconciliation processes, and bar service support as assigned
Other Duties
- Perform additional responsibilities as assigned by the Food & Beverage leadership team
Qualifications & Skills
Education & Experience
- High school diploma, GED, or equivalent preferred
- Prior guest service or food service experience strongly preferred
- Cash handling experience preferred
Skills & Competencies
- Strong customer service and communication skills
- Ability to work effectively in a team environment
- Positive, professional attitude with attention to detail
Physical & Availability Requirements
- Ability to stand, walk, bend, reach, and lift up to 25 pounds for extended periods
- Flexibility to work irregular hours, including evenings, weekends, and holidays
- Must be able to obtain and maintain a valid food handler certification
Top MLB Perks
- Discounts on MLB and JRTC merchandise
- Complimentary or discounted tickets to special events at JRTC
- JRTC Employee & Family appreciation events
The Jackie Robinson Training Complex (JRTC), operated by Major League Baseball (MLB) located in Vero Beach, Florida, serves as a year-round hub for amateur development initiatives and events designed to diversify and strengthen the talent pipelines of baseball and softball. We are the permanent home to several signature youth-focused events and programs, such as the Nike RBI World Series and the Hank Aaron Invitational, which teach players how to succeed on and off the field. The historic facility, formerly known as Dodgertown, was renamed Jackie Robinson Training Complex in honor of its trailblazing namesake.
Please note: All job offers will be based on successfully completing a background check.
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
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Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
Are you ready to Step Up to the Plate? Apply below!
