2,024 jobs at Enterprise Mobility

Overview

Enterprise Mobility has an exciting opportunity for a Full-Time Senior Customer Assistance Representative at our Santa Barbara location! This position is full time and we offer $20.75/hour.

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide service to customers and all rental functions.

Responsibilities

Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Meet and greet customers in a friendly and timely manner
Responsible for working all aspects of the rental process (e.g. rental counter, exit booth, walking tickets, return lanes, etc.)
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
Understand and communicate rental terms and conditions, vehicle features and other services
Sell optional protection products, upgrades, fuel options and other additional equipment
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years old
This position requires a valid unrestricted Driver's License
Must have a high school diploma or GED equivalent
Must have at least 6 months of prior customer service or sales experience (retail, customer facing preferred)
Must be available to work Weekdays and Weekends
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

About Enterprise Mobility

Enterprise is a family-owned, world-class portfolio of transportation brands that services the entire globe, with nearly 9,000 locations and more than 90,000 team members.

Size: 10,000+ employees
Industry: Client Services

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Perks and Benefits

Health and Wellness
- FSA
- HSA
- HSA with Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Return-to-Work Program
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
Financial and Retirement
- 401(k) With Company Matching
- 401(K)
- Relocation Assistance
Office Life and Perks
- Company Outings
- Happy Hours
Professional Development
- Promote from Within
- Mentor Program
- Access to Online Courses
- Internship Program
- Leadership Training Program
Diversity And Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Veteran founded/led
- Employee Resource Groups (ERG)