2,594 jobs in Operations

Responsibilities

About the team:
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

With more than 1 billion loyal users globally, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are already connected in meaningful ways. We are looking for passionate and talented people to join our commercial team in the US, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and partners alike.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities:
- Increase the volume of brand marketing campaigns (SBD, Spotlight, NA, GO) by driving nominations and registrations. Analyze category, seller, product, and campaign performance to identify growth opportunities and key business trends.
- Assist with category strategy, planning, and execution for major shopping events and seasonal campaigns, including BFCM and other key promotional moments. Tracking pre-campaign preparations, mid and post-campaign performance.
- Develop and maintain seller and category performance reports, dashboards, and business updates. Support seller recruitment, onboarding, engagement, and growth initiatives for priority and high-potential sellers.
- Increase seller registration coverage for platform campaigns including monthly platform campaigns, Weekly Deals, and category campaigns.
- Conduct market and competitor research to identify emerging trends, consumer preferences, and opportunities for category expansion. Help manage project timelines, track deliverables, and follow up with stakeholders to ensure projects are executed on time.
- Collaborate with cross-functional teams and own the tasks needed to push the SKM sellers over the T3+ threshold including applying coupons, subsidies, ads credits, etc.

Qualifications

Minimum Qualifications:
- Currently pursuing a Bachelor's degree in Business, Marketing, Economics, Data Analytics, Supply Chain, Operations, or a related field.
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
- Proficiency in Excel/Google Sheets and PowerPoint/Slides; experience with SQL, Tableau, or other analytics tools is a plus.
- Strong project management and organizational skills with excellent attention to detail.
- Comfortable working in a fast-paced, ambiguous, and highly collaborative environment.
- Strong interest in e-commerce, social commerce, creator economy, and digital platforms.
- Self-motivated, proactive, and willing to take ownership of projects from start to finish.

Preferred Qualifications:
- Previous internship or project experience in e-commerce, marketplace operations, category management, consulting, marketing, or business operations.
- Experience analyzing large datasets and creating business insights.
- Experience working with sellers, merchants, brands, creators, or external partners.
- Familiarity with TikTok Shop, social commerce, or other marketplace platforms.
- Strong business judgment and ability to prioritize in a rapidly changing environment.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Currently pursuing a Bachelor's degree in Business, Marketing, Economics, Data Analytics, Supply Chain, Operations, or a related field.
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
- Proficiency in Excel/Google Sheets and PowerPoint/Slides; experience with SQL, Tableau, or other analytics tools is a plus.
- Strong project management and organizational skills with excellent attention to detail.
- Comfortable working in a fast-paced, ambiguous, and highly collaborative environment.
- Strong interest in e-commerce, social commerce, creator economy, and digital platforms.
- Self-motivated, proactive, and willing to take ownership of projects from start to finish.

Preferred Qualifications:
- Previous internship or project experience in e-commerce, marketplace operations, category management, consulting, marketing, or business operations.
- Experience analyzing large datasets and creating business insights.
- Experience working with sellers, merchants, brands, creators, or external partners.
- Familiarity with TikTok Shop, social commerce, or other marketplace platforms.
- Strong business judgment and ability to prioritize in a rapidly changing environment.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile