In a competitive landscape, job crafting—the process of making the most of your job—is your secret weapon. Job crafting can help you feel empowered and increase your emotional connection to your work. Professors Amy Wrzesniewski and Jane Dutton first introduced the concept in 2001, and there are three main ways to freshen up your role so you can be happier in your job, either for the long term or even just for now as you consider the best path. Recrafting can also help you clarify what you’re looking for in your next job! (You can tell I’m a fan.)
Changing Your Mindset: Cognitive Crafting
In the career theory world, we often talk about the vast array of things that impact our career and job choices—and an involuntary life transition is definitely a big one. Most of us are still navigating the ups and downs of this pandemic. And with all the sickness and death we’ve seen, it’s causing us to reflect on legacy and purpose.
Cognitive crafting deals with all the inner work, and it’s where we create more meaning behind the day-to-day work, even if we’re not changing what that work is. For example, as a marketing director, instead of thinking of media placements as being about gaining publicity, you might try to start thinking of them as being about helping buyers alleviate problems because they’re made aware of a solution at the right time. Cognitive crafting essentially helps you tap into the significance of your work for the department and organization, the satisfaction and personal benefits of doing your job, as well as your communal and societal impact.
Changing Your Responsibilities: Task Crafting
If your unhappiness is due to spending time on tasks that aren’t fulfilling, task crafting may help. Task crafting is when you intentionally find ways to do your job in different ways. It could be adding a task or project to your plate, making an improvement to what you’re already working on, or figuring out ways to spend less time on things you’re less excited about. Crafting can be temporary, and in this new pandemic world, you may find task crafting to be the norm due to the unprecedented situation and changes the world, economy, and individual companies are facing. In fact, at a time when everything is shifting and organizations are trying to adapt, sometimes with smaller teams, you might have even more opportunity to take on new and different responsibilities or move things around.
If you want to do some task crafting, think back to what you came up with when you were envisioning how you want to use your strengths. Pay attention to work tasks that best match your skills and interests and try to seek out opportunities to do more of the work that aligns with your priorities and desired career trajectory.
A client of mine in the UK was navigating a challenging work situation. She felt like she wasn’t using many of her technical skills and wasn’t as engaged as she wanted to be in her job. We decided to first focus on an easy step she could take that was in her control and could help build momentum—crafting based on interests. She took up a position in her company’s ERG (employee resource group) to bring some joy back into her job. In her work with the group, she even ended up being able to use some of the technical skill sets she’d previously felt she didn’t have enough opportunities to draw on. High five, right?
Changing Your Interactions: Relationship Crafting
Relationship crafting is quite common, and it involves making changes to your working relationships and network. When you’re relationship crafting, you can organize events, join committees, expand or deepen your work friendships, or become an ally or mentor.
In a time of isolation, we need strong relationships. When I recently spoke on a panel hosted by Verizon, I touched on the collective experience that we all share due to the pandemic. It can help us build empathy, which is key when networking.
While opportunities to make connections and build relationships may not come about as easily or naturally when everyone is working from home, you can make it a priority to improve your overall work experience (and even help you if you decide to look for a new job). Reach out to colleagues you liked chatting with in the hallway to set up virtual coffees, participate in remote social events your company might be hosting, consider joining groups or committees that continue to operate remotely, and reach out to folks in your network outside of your current company to catch up over the phone or Zoom.
Warning: If you can’t see how any of these three methods can make you happier in your current job and company, then it’s probably time to move on—no wiggle room for recrafting is actually a sign of a toxic job.