Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in data analytics, Trust and Safety, policy, cyber-security, or a related field.
- Master's degree or equivalent practical experience.
- Experience with machine learning.
- Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or in a scripting/programming language (e.g., Python).
- Excellent written and verbal communication and presentation skills, with the ability to influence cross-functionally at various levels.
- Excellent technical and analytical skills to frame solutions using data.
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About the job
Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Build knowledge of how YouTube Partner Program (YPP) policies impact YouTube users, platform changes, and new product launches.
- Manage policy enforcement escalations and develop new enforcement guidelines for YPP, delivering training to reviewers and providing enforcement advice on grey policy areas.
- Support workflows including tooling improvements and scaled workflow optimization.
- Support the launch of new or updated enforcement process solutions across multiple trust and safety teams.
- Ensure workflows reflect policy guidelines, and work with global vendors to enforce sensitive policies.