Director of Quality Assurance

Zynga is looking for an experienced Director of Quality Assurance for our Zynga Quality (ZQ) division. Join us to help build and direct a growing QA team in testing and shipping leading-edge game software !

• Responsible for building and mentoring ZQ QA Team
• Influence global test strategies and Direction for QA
• Work with Engineering, Product Management, and other Zynga groups to assure testing meets release requirements
• Provide yearly Quality Assurance budget estimates and participate in the budget planning process
• Track budgetary spending for resources, hardware and software purchases.
• Drive the development of Quality Assurance policies, procedures, standards and strategies.
• Understand the issues/risks with releases and work with the game studios to help understand and clear their roadblocks, escalate to eStaff when corporate policy change is required.
• Work closely with other supporting teams (communications, training, architecture, testing, … ) and liaise with stakeholders to inform them of the introduction of new services and any preparation activities necessary
• Liaise with Quality Engineering team to drive requirements for automation, white box testing, server side test coverage.
• Maintain awareness of existing or potential customer escalation issues.
• Proactively work with Customer Service to successfully fulfill Zynga escalation and change control process.
• Liaison with Customer service, Community Managers, Localization team and outsource partners
• Manage outsource test partners.

• BS, MS, or PhD in Computer Science or related technical discipline (or equivalent).
• QA Automation, Load, Regression, and Performance Test Experience
• Experience in Web, and ideally Mobile Software Development and Lifecycles
• Knowledge of the latest Automation Testing Tools and Frameworks
• 10+ Years of QA Experience with 5+ Managing Employees

Meet Some of Zynga's Employees

Nicole O.

Vice President, Games

With a long-term strategy in mind, Nicole works alongside an array of teams from various disciplines, guiding them as they create fun and exciting products to engage Zynga fans.

Jenny L.

Senior Product Manager

Jenny works at the intersection of business strategy and user-driven design, collaborating with a cross-functional team of engineers, designers, and artists to create and ship games that players love.

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