Director of Quality Assurance

Zynga is looking for an experienced Director of Quality Assurance for our Zynga Quality (ZQ) division. Join us to help build and direct a growing QA team in testing and shipping leading-edge game software !

Responsibilities:
• Responsible for building and mentoring ZQ QA Team
• Influence global test strategies and Direction for QA
• Work with Engineering, Product Management, and other Zynga groups to assure testing meets release requirements
• Provide yearly Quality Assurance budget estimates and participate in the budget planning process
• Track budgetary spending for resources, hardware and software purchases.
• Drive the development of Quality Assurance policies, procedures, standards and strategies.
• Understand the issues/risks with releases and work with the game studios to help understand and clear their roadblocks, escalate to eStaff when corporate policy change is required.
• Work closely with other supporting teams (communications, training, architecture, testing, … ) and liaise with stakeholders to inform them of the introduction of new services and any preparation activities necessary
• Liaise with Quality Engineering team to drive requirements for automation, white box testing, server side test coverage.
• Maintain awareness of existing or potential customer escalation issues.
• Proactively work with Customer Service to successfully fulfill Zynga escalation and change control process.
• Liaison with Customer service, Community Managers, Localization team and outsource partners
• Manage outsource test partners.

Qualifications:
• BS, MS, or PhD in Computer Science or related technical discipline (or equivalent).
• QA Automation, Load, Regression, and Performance Test Experience
• Experience in Web, and ideally Mobile Software Development and Lifecycles
• Knowledge of the latest Automation Testing Tools and Frameworks
• 10+ Years of QA Experience with 5+ Managing Employees


Meet Some of Zynga's Employees

Nicole O.

Vice President, Games

With a long-term strategy in mind, Nicole works alongside an array of teams from various disciplines, guiding them as they create fun and exciting products to engage Zynga fans.

Jenny L.

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Jenny works at the intersection of business strategy and user-driven design, collaborating with a cross-functional team of engineers, designers, and artists to create and ship games that players love.


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