Principal Product Manager - Payments

Are you looking to join a team that strives to bring a positive, real-life impact to the lives of millions of people? At Zoosk, we have the tremendous and rewarding challenge of facilitating meaningful connections between over 40 million users worldwide and growing. Our users span 80 countries worldwide and exchange millions of messages in 25 different languages every single day.

As a Principal Product Manager - Payments you will work with Engineering, Finance, and Business Intelligence teams to define payments/financial business requirements and evaluate new payment solutions that aligns with our customer needs. You will partner with engineering to implement new payment solutions and features. This position is also on the front line researching, identifying, and understanding inconsistencies with financial reports and proposing solutions.

In this role you'll help Zoosk grow by expanding the capabilities of its global transaction system thus allowing its members from more than 80 countries to purchase Zoosk services.  This position requires a passion for payments, financial data integrity, financial reports, and core engineering.

What you’ll do:

  • Work closely with the Finance, Marketing, and Analytics teams to define and develop a payments roadmap
  • Analyze the use of 1st, 2nd, and 3rd party data integrations
  • Manage the product lifecycle from concept through launch; identify opportunities for ongoing improvements
  • Identify new areas for product development and leading experimentation within them
  • Partner with stakeholders to translate organizational objectives into tactical projects and requirements
  • Use data analysis to inform product development decisions
  • Conduct a needs assessments, competitive research, user research, and market analysis
  • Document business and functional requirements via an Agile process
  • Working closely with design and engineering leads
  • Communicate regular updates on strategy, project status, conflicts, and resource needs to executive management
  • Be clear about defining and measuring success
  • Develop a payments roadmap while balancing delivery requirements with technical trade-offs
  • Own the payments product lifecycle from research and requirements, gathering through development and release
  • Understand the latest trends in payments and data infrastructure and be an expert on payments systems to our Operations & Finance team
  • Communicate effectively both verbally and in writing to senior leadership
  • Monitor payment systems performance using internal and third-party tools
  • Gather business requirements from various stakeholders and define technical requirements
  • Work with finance to identify inconsistencies and propose/implement solutions

What we’re looking for in you:

  • Strong subject matter experience in regards to payments and monetizing digital products
  • Ability to work independently to drive fact-based recommendations to stakeholders and to juggle multiple initiatives at once
  • Expertise with SQL, data warehouses, and Business Intelligence tools with a data-driven mindset
  • Experience implementing payment services
  • BS or MS in Information Systems, Computer Science, Engineering, or equivalent; MBA a plus but not required
  • 6+ years experiences building payments or financial products in a product management role
  • Experience with common risk tools used along with payments systems will be a plus

Zoosk Core Values: Don’t stop caring. Be a doer. We’re better together. Speak up. We say no to the status quo. If there’s fun to be had, then have it.

While there is a lot to do, we also have a very open and collaborative culture and know how to have a lot of fun; frequent team and company outings, Hackathons, happy hour every Friday, daily catered lunches, health and wellness benefits, 401K matching, generous maternity/paternity leave policies, and flexible time off are just some of the ways we support our teams.

Zoosk is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

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