Order Processing Specialist
- Palo Alto, CA
Yubico’s mission is to create a safer internet for everyone. Our core invention, the YubiKey, a hardware-based token, revolutionized secure logins for top Internet brands, including Google and Facebook, and for millions of users in 160 countries. Collaboration and innovation are at the core of our culture, as we expand to more advanced software and services for encryption and Internet of Things (IoT). We are a multinational, fast-growing company, offering an opportunity to bring your ideas to life with our global team.
Yubico seeks to add an Order Processing Specialist to our logistics team. As an Order Processing Specialist, you will be a key player to the service we provide to our valuable customers. You would work to ensure our high volume of enterprise and channel orders are processed in an efficient and timely manner. While processing orders, you would work to maintain effective communication with the sales and sales ops teams and other departments internally as needed. You will also provide some level of customer service, managing inventory, and invoicing. This position is a prime opportunity for someone looking to launch their career with an industry leader.
- Enter order information accurately, verifying and editing when necessary
- Upload and organize POs, Quotes & Tax documents
- Handle enterprise refunds and credit notes
- Work with Sales Representatives to obtain necessary paperwork or information required for each order
- Manage and track orders
- Reconcile the invoices
- Cross-team assisting
- Additional Order Entry tasks/projects, as needed
- 2+ years of experience with Netsuite, or similar ERP system
- Intermediate data entry, G-suite experience
- Excellent written and verbal communication skills in English
- Strong business acumen and understanding of sales process
- Systematic and methodical in completing tasks
- Self-starter with high energy and ability to take initiative
- Detail-oriented and organized
- Good Team player, desire to learn
- Positive working attitude
We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, gender expression, age, marital status, religion, national origin, veteran or disability status. We'd love to learn about what you can add to our diverse team.
Personal data submitted through this form is used for the legitimate business interests of managing Yubico’s recruitment and hiring related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.
Your personal data will be retained in compliance with Yubico’s record retention policies, as long as necessary for the purpose for which it was collected including the consideration for relevant future employment opportunities.
If you do not want us to reach out to you or use your information as described herein please contact us at firstname.lastname@example.org to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community
As part of providing the requested service, we will transfer your data to be processed by Lever, Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements.The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights.
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