Salesforce Administrator

As the first Salesforce Administrator here in Yotpo’s NYC office, you will play a key part in creating the infrastructure for our business’ growth here in New York City. Additionally, you will be responsible for supporting data generation to drive critical business processes. Working alongside our Salesforce team in Tel Aviv, you will be creating, maintaining and implementing streamlined processes. This hire will also help enable our teams to continue to hit and exceed their goals through the most efficient and effective means possible. The Salesforce Admin, with both the Yotpo team and our end users in mind, will look for creative ways to solve existing issues and proactively recommend new initiatives within Salesforce.

Our CEO, Tomer Tagrin, wrote “If you build a great company culture then your employees like to come to work, are value-driven and feel that they are a part of something great. If you succeed in creating such an environment, then who the hell would want to leave?” This environment is the result of having a culture in which entrepreneurship is an aspect of every facet of what we do, and each person’s contribution day in and day out directly impacts company growth as a whole. We are driven to become better in everything we do, and we do so by learning and growing from one another.

 

Responsibilities:

  • Implement additional and impactful business processes and requirements within Salesforce and related applications.
  • Generate reporting tools and dashboards, working with objects and fields, workflows, validation rules and data loading.
  • Perform ongoing maintenance of Yotpo’s Salesforce environment.
  • Stay updated on new Salesforce features and functionalities, initiating recommendations for process improvements.
  • Work closely with marketing, sales, product and customer services teams in a fun, dynamic and lively startup environment.

Requirements:

  • BA/BS degree in analytical or engineering field
  • 1-2 years experience within Salesforce administration
  • Understanding of the Salesforce infrastructure and experience with its various components
  • Strong logic skills and comfort with complex flows and processes
  • A systematic approach to tracking, measuring, and analyzing results
  • Ability to handle multiple tasks and projects at a time
  • Agile and responsive when working in conjunction with other teams
  • Experience working with sales, marketing and customer success business applications
  • Technical orientation and understanding. Experience as a developer a plus
  • Experience working in a fast-paced, high-growth startup a plus
  • Must have a valid U.S. work authorization to apply

 

Why Yotpo?

  • User-generated-content is now one of the top marketing buzz terms and we’re the leaders in fine-tuning the approach. Take Deloitte’s word for it: http://bit.ly/2016deloitte50
  • We offer a competitive salary and benefits (including 401K, health, dental and vision insurance)
  • Opportunity to be the first Salesforce Admin in NYC and assist in defining this person’s impact within the organization.
  • True trajectory for growth - we’re a small team and in a small team, your hard work is noticed and rewarded. Promotion & sales growth opportunities are a reality here.
  • Opportunity to work directly alongside our Head of Operations and Sales Operations Manager, in addition to an incredible team of smart, supportive, and like-minded people.
  • Titles are just that. Everyone in the office has equal respect for each other and we genuinely enjoy spending time with one another.

 

About Yotpo:

Yotpo is the leading customer content marketing platform, generating reviews, social Q&A and rich media. We use the verified experiences of customers to increase businesses' on-site conversion rates, boost organic SEO ranks and reduce cost per acquisition.

Our vision is to maximize each company's current customer base in order to provide verified content, resulting in new customers and increased spend.

Yotpo's network of 150,000+ stores is growing rapidly with over 5,000 stores joining and 100 million shoppers visiting every month. A few of our notable clients include Sears, Staples, and GoPro.


Meet Some of Yotpo's Employees

Alex L.

Head of Customer Lifecycle

Alex works hard to make using Yotpo simple and easy for customers, ensuring they’re cared for and guided each step of the way towards their eventual success.

Elise D.

Sales Development Representative

Elise focuses her time reaching out and responding to current and future clients, learning the pain points of their businesses and educating them about user-generated content—and Yotpo solutions.


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