IT Engineer - Client Platform
What You Will Do:
- Manage and administer client system infrastructure for Mac OS X and Windows endpoints.
- Maintain client hardware standards including client configuration and test new technology to improve our computing environmentImplement client-side applications and services that will provide new technologies for our employees to improve their work experience, productivity and security.
- Administer enterprise software including deployment and package management.
- Perform well-organized and timely deployments of application, major upgrades, security updates and patches.
- Drive client security model and best practices in an enterprise environmentIdentify internal process and automation improvements and deploy scalable technical solutions.
- Work as the escalation point between different support teams for issues from an IT engineering perspective.
- Write scripts that automate application and settings distribution using internal tools.
- Diagnose and investigate unique and complex systemic problems.
- Collaborate and work with cross-functional teams to manage client systems as they relate to internal infrastructure.
We Are Looking For:
- BS in CS, IT or related discipline or equivalent work experience and a minimum of 3-5 years experience working in an IT Engineering professional environment.
- Demonstrated strong customer service focus, analytical, problem solving and teamwork abilities.
- Experience prioritizing projects and tasks effectively to complete deliverables on time while also supporting day-to-day issue escalations.
- Strong initiative to develop solutions and make technical recommendations independently.
- Strong interpersonal and communication skills - both verbal and written - with ability to communicate clearly and at the right level of detail.
- Working knowledge with the following technologies: Active Directory, Munki, GPO, Jamf, WSUS, Python, GIT, Puppet, and Chocolaty.
- Experience with at least one scripting language (e.g. Bash, Python, or PowerShell)
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