If you're excited about working in a highly vibrant culture supporting our top-notch New York sales team and adding value every day, this is the opportunity for you! We’re seeking an experienced HR Generalist who is diligent, solutions-oriented, resourceful and passionate about driving a unique and fun culture in a fast-paced results-driven tech company environment.
What we need:
- Focused and disciplined. Strong organizational skills, great follow-through on tasks, able to juggle multiple competing priorities. Attention to detail
- Motivated. Manages challenging issues to closure; helps managers build high-performing teams
- Team player. Works well across various teams to support clients
- Naturally curious. Always seeking to learn more and to improve/streamline processes and programs
- Relationship builder. Self-aware, strong communicator who works with employees and managers to establish credibility quickly
- Problem Solver. Quickly solve issues or seek out right course of action
- Fun. Enjoys having fun with other Yelpers; is flexible and excited about Yelp’s growth
- Deepen Yelp Culture. Embed and extend how we work at Yelp to strengthen fun and impactful working environment
- Resilient. Handles the unexpected. Willing to help out wherever and whenever needed
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Responsibilities:
- Conducts new hire orientation and onboarding
- Assists with administering leaves of absence
- Works closely with the NYC People Ops team to cultivate a positive work environment and develop employee engagement programs
- Acts as trusted resource to managers and employees on a wide variety of people topics including policy interpretation, benefits, medical leaves, workers’ compensation, employee investigations, and pay-related issues
- Delivers people-related trainings to new and tenured managers
- Coaches and counsels managers and directors on employee relations issues, performance management, and team and employee development
- Employee relations, employee development and retention, and training
- People Ops projects as needed including, but not limited to, creating and recommending enhancements to processes and procedures
Requirements:
- 2 years of relevant experience, preferably in a rapidly growing company supporting a sales team
- Bachelor’s degree in a related field preferred
- Experienced with the nuts and bolts of HR including benefits, payroll, leaves of absence, legal compliance (COBRA, HIPAA, FMLA, ADA), federal and local employment laws
- Excellent interpersonal and coaching skills; builds trust easily
- Comfortable working in a fast-paced, open office environment
- Self-motivated; able to work independently with an understanding of when to escalate issues
- Demonstrated ability to make sound decisions and use good judgment
- Problem solving abilities and Excel savvy, strong knowledge of Workday a plus
- Analytical-minded; demonstrated proficiency with HR metrics and reporting
- Effectively handles multiple priorities and manages time efficiently
- Well-honed presentation skills
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