Business Systems Analyst - Sales & Marketing Infra

Business Systems Analysts are the drivers for all Sales and Marketing technical projects for over 2000 users across Yelp, Eat24 and Yelp Reservations.  In an 'average' day, they might be immersed in problem solving discussion, UI designs, configuration, QAing new features, spec-ing out new ideas, analyzing Yelp’s vast data warehouse , and always improving yelper experience.

We are looking for a Business Systems Analyst to join our Sales and Marketing Infrastructure team. In this role, you will be responsible for designing, managing, and improving our sales tools (Salesforce.com and other sales tools).  Every day, you'll be challenged to think creatively about how to make internal tools better, scale to support Yelp’s fast growth and contribute to the success of the sales team.  As a BSA at Yelp, you'll work with incredible teams of engineers, product managers and business partners. Join a fun team where you will continue to develop your skills while helping ensure that Yelp has an effective and scalable platform for our business-critical departments.

What You Will Do:

  • Own and drive end-to-end project delivery.
  • Dive into technical aspects and focus on providing the best possible and scalable solutions to business partners.
  • Act as a liaison between business partners and software engineers.
  • Have the ability to make quick decisions and drive change.
  • Use and recommend best practices while delivering scalable high quality solutions.

We Are Looking For:

  • Bachelor's degree (technical degree preferred).4+ years of technical/business analyst experience.
  • Proficient in Salesforce.com architecture and features.
  • Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.
  • Excellent written and verbal communication skills required, including experience meeting and presenting information to senior leadership.
  • Salesforce.com certification (Administrator, Advanced Administrator) preferred but not necessary.You’re passionate about end user experience.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Meet Some of Yelp's Employees

Jorge G.

Software Engineer

Jorge creates new artifacts and features for Yelp’s website. He makes sure that tools are scalable, and that Yelp can support the increase in traffic as it expands around the world.

Carmen J.

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Carmen works on the Android Team, writing code and programming features for Yelp’s mobile app. She connects members to the online community and places Yelp’s resources at their fingertips.


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