Associate Director, Learning and Development - Enterprise Sales

Yelp is looking for an Associate Director of Sales Training to lead our team responsible for enterprise level sales training and development.  With over 138 million unique monthly visitors to the site, a rapidly expanding user community, and a built-in forum for consumer interactions, Yelp is a fantastic place for brand and enterprise level advertisers to reach an actively engaged audience. As leader of the team, you will work with senior sales leadership to build out a robust and sustainable training program that addresses all of the elements of consultative selling, relationship and account management to enable sales to achieve revenue and retention goals.

Responsibilities:

  • Lead the development and execution of enterprise-level selling skills training for Yelp’s team of National and Midmarket sales teams comprised of hunters and farmers
  • Work closely with sales management to deliver consultative selling skills and channel specific business training and coaching to the internal and field sales force
  • Contribute to the development of the curricula and workshops to include overall strategy, content development and effective delivery of the learning experience
  • Adapt sales program delivery to identified competencies and effective field and phone sales techniques
  • With senior sales management, contribute to post-training skill assessments and training and coaching recommendations
  • Partner with sales management teams to monitor, guide and coach sales team to achieve business targets, improve selling skills and productivity, and build sustainable relationships
  • This role can be located in either our New York City  or San Francisco office and reports to the VP of Revenue Operations. 

Qualifications

  • 5-10 years combination of external sales and large scale sales force training experience
  • 5 years enterprise selling, preferably in digital media ad sales
  • Track record of innovative sales training solutions development
  • Strong experience in delivering live, virtual and blended learning
  • High comfort level with LMS platforms
  • In-depth knowledge of instructional design and adult learning theory
  • Intermediate to advanced knowledge and experience working with e-learning development software 
  • Strong interpersonal skills capable of developing and maintaining collaborative relationships with a diverse group of associates at all levels within the organization

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

*LI-AP1


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