REFERENCE LAB ASSOCIATE

Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

Performs all tasks related to the processing of laboratory specimens to be tested, stored, or sent out to reference laboratories. This position is also responsible for performing some basic tasks of the Central Processor including but not limited to answering phones, accessioning specimens and processing add-ons. Essential duties and responsibilities include the following. Other duties may be assigned.

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Responsibilities

  • 1. Determines and maintains specimen validity associated with initial stages of specimen processing.
    • 1.1 Verifies correct specimen and/or requisition labeling and documents all incorrect findings, as observed by manager and as indicated by feedback.
  • 2. Accepts, prepares and processes clinical specimens.
    • 2.1 Receives specimens from Central Processing.
  • 3. Reports reference laboratory results and significant findings.
    • 3.1 Completes and files reports of significant findings (OL-15) within 24 hours of result, or next business day.
  • 4. Office skills and customer service
    • 4.1 Demonstrates excellent customer service by answering the phone within three rings; always identifies oneself by name and department.
  • 5. Practices universal precaution techniques as required.
    • 5.1 Wears precaution garments and gloves, where required, based on feedback and/or supervisory observation.

Qualifications

EDUCATION


High School diploma or equivalent


EXPERIENCE


Two years working as a Central Processor is preferred.


SPECIAL SKILLS


Working knowledge of laboratory / medical terminology and computer systems, including typing skills, is helpful. Excellent customer service skills and telephone / communication skills are required. Demonstrated attention to detail.


PHYSICAL DEMAND


While performing the duties of this job, the employee is regularly required to sit; stand or walk; use hands to finger; handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. Employee must be able to lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The employee is frequently exposed to moving mechanical parts, fumes or airborne particles, bloodborne pathogens, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Incumbents as well as external and internal applicants who become disabled must be able to perform the essential job functions with or without the assistance of reasonable accommodation as determined on a case by case basis.



See Inside the Office of Yale New Haven Hospital

Yale New Haven Hospital provides diverse comprehensive care in over 100 medical specialties. As the primary teaching hospital of the Yale School of Medicine, YNHH provides around-the-clock coverage and insightful, research-supported patient care. In addition to providing quality medical care to patients and families, Yale New Haven Hospital is the second largest employer in the New Haven area, with more than 12,000 employees.


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