Post Discharge Call Back RN - Emergency Department; per diem

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

The Emergency Department at Greenwich Hospital is committed to providing high-quality patient-centered care to our surrounding communities. Servicing portions of Connecticut and lower Westchester County, Greenwich is a preferred healthcare organization because of its high level of dedication in upholding a culture of safety. Our Emergency Department team is a group of highly qualified and skillful individuals consisting of RN’s, nursing technicians, physician assistants, and board certified physicians who are committed to maximizing the patient experience. We evaluate and treat over 42,000 patients a year and have dedicated areas of the department to facilitate patient flow and throughput. Our Behavioral Health Unit, located inside the Emergency Department, is staffed with trained nurse clinicians and nursing resource assistants that are experts in patient de-escalation techniques. Patients with chest pain are expedited through our Clinical Decision Unit to ensure the appropriate cardiac evaluation, testing, and treatment. Greenwich Hospital is embarking on an exciting journey with our state of  the art Emergency Department Renovation project, and we are looking for dynamic individuals to join our team committed to nursing excellence.

 

In our Emergency Department, you will hear the strong voice of nursing. The value of teamwork goes above and beyond bedside tasks that the staff diligently and effortlessly perform. We thrive under pressure and rely on the diverse level of knowledge and expertise that our colleagues bring forward to enhance our clinical practice.



EEO/AA/Disability/Veteran

Responsibilities

To call discharged Emergency Department patients at home to follow up on their care.

  • 1. Responsible for using EPIC reports to identify ED patients that were discharged .
  • 2. Responsible for calling discharged patients to follow up on their visit and provide any necessary clarification of discharge instructions.
  • 3. Provides service recovery as needed.
  • 4. Calls to be made within 48 hours of patient discharge.

Qualifications

EDUCATION

 

Graduate from an accredited school of nursing; BSN strongly recommended.

 

EXPERIENCE

 

2 years ED experience

 

LICENSURE

 

RN In State of CT or Permit; Basic Life Support (BLS)

 

SPECIAL SKILLS

 

Computer skills, strong service excellence telephone skills

 

PHYSICAL DEMAND

 

May be exposed to infectious diseases. Moderate stress. Light Duty.

 


See Inside the Office of Yale New Haven Hospital

Yale New Haven Hospital provides diverse comprehensive care in over 100 medical specialties. As the primary teaching hospital of the Yale School of Medicine, YNHH provides around-the-clock coverage and insightful, research-supported patient care. In addition to providing quality medical care to patients and families, Yale New Haven Hospital is the second largest employer in the New Haven area, with more than 12,000 employees.


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