To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

Under the direction of the Section Chief, the program manager, and the Manager of Surgical Specialties, the primary role of the Nurse Coordinator is to ensure coordination of patient care across the continuum. This is facilitated through communication and collaboration with patients/families, staff and providers, as well as fellows.



  • 1. Coordinates initial patient contact with attending identifying additions or deletions.
  • 2. Maintains pre-admission contact with patients/families and referring physicians. Conveys pertinent medical information in collaboration with the attending physicians and/or fellows to patient's primary and referring physicians and insurance providers.
  • 3. During initial and pre-admission contacts with patients/families, consults with payors, financial counselors and case managers to determine how best to address issues which may arise regarding patient benefits and medical reimbursements.
  • 4. Facilitates diagnostic, pre-operative or post-operative and/or treatment follow-up by participating regularly in rounds with the provider team.
  • 5. Collaborates with the patient's nurses, as well as other members of the health care team regarding current medical plan of care. Attends interdisciplinary meetings, discharge planning rounds and family meetings as a representative of the service. Functions as a nurse resource to the staff for patients on the service and consultation for patients seen by the service.
  • 6. Maintains inpatient follow-up by assessing patient needs, concerns and questions, and provides education and support. Collaborates with the appropriate individuals to facilitate the transition and coordination of follow-up after clinic visits, and/or follow-up by consulting services. Communicates with referring and primary physicians following patient discharge.
  • 7. Facilitate transfer by providing updated medical information, which includes a report of the surgical procedure(s) and applicable details and continuing care plan arranged.
  • 8. Participates in enhancing the professional development of nursing staff and other health care providers involved in the care of the patients. Facilitates self care of patients through patient and family education.
  • 9. Functions as the educational resource to staff nurses and other health care providers in the disease unit and/or quality initiatives.
  • 10. Collaborates physician and nursing staff on the development of Patient Care Standards.
  • 11. Collaborates with nurse in assessing the learning needs of patients and their families and providing education support when needed.
  • 12. Provides written information to patients and their families pertaining to illness or surgical procedures and develops teaching tools as needed.
  • 13. Conveys information pertaining to hospital policy and procedure to resident staff faculty and other members of the service.
  • 14. Serves as a primary contact for patient and family
  • 15. Facilitates team approach to total plan of care
  • 16. Performs ongoing assessment and management of care
  • 17. Coordinates care of multiple providers across the care continuum
  • 18. Assists in the coordination of the clinical program through interaction with internal and external contacts.
  • 19. Participates in safety and quality improvement efforts
  • 20. Facilities the integration of documentation and information systems
  • 21. Assists in marketing and community outreach efforts
  • 22. Assists in the coordination of the clinical program
  • 23. As a member of the patient care team, provides direct patient care during clinic visits in collaboration with the house staff and nursing staff.
  • 24. Facilitates the continued care of patients following discharge through consultation with patients/families and home care agencies. Under the supervision of attending physicians and/or fellows, phones in medical prescriptions and treatments to pharmacies or home care agencies.
  • 25. Remains current regarding issues pertaining to the medical specialty to enhance clinical practice.
  • 26. Attends weekly surgical conferences as indicated
  • 27. Collaborates with research nvestigators and protocol personnel
  • 28. Fosters academic and clinical investigation through participation in research projects in the specialty practice area and related fields of study. Participates in literature review, data collection and data entry.




Bachelor's Degree in Nursing




A minimum of two (2) years experience in adult medical/surgical inpatient services, neurology/epilepsy preferred.




CT RN license




Knowledge of physiology involving the disease unit. Excellent communication skills.


Additional Information


See Inside the Office of Yale New Haven Hospital

Yale New Haven Hospital provides diverse comprehensive care in over 100 medical specialties. As the primary teaching hospital of the Yale School of Medicine, YNHH provides around-the-clock coverage and insightful, research-supported patient care. In addition to providing quality medical care to patients and families, Yale New Haven Hospital is the second largest employer in the New Haven area, with more than 12,000 employees.

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