To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.
Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice.
- 1. Performs patient care responsibilities as assigned.
- 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team.
- 2. Performs administrative responsibilities as assigned.
- 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC.
- 3. Performs environmental responsibilities as assigned.
- 3.1 Sets up instruments and equipment according to department protocol.
- 4. Performs other related organizational duties as assigned
- 4.1 Maintains patient autonomy, confidentiality and dignity.
High school degree or equivalent required. Completion of a medical assisting program and certification preferred.
Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office.
Medical Assisting Certification preferred.
Excellent, organizational, communication, customer service and teamwork skills required.
Ability to multi-task is essential.
EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred.
Bilingual preferred but not required.
Core philosophy or values consistent with a patient-centered approach to care.
Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image.
MMR is required. Varivax (chicken pox vaccine) or evidence of prior chicken pox is required. Hepatitis B (or signed declination) is required for those with potential exposure to blood/body fluids.
Tdap and influenza vaccination are strongly encouraged.
Must complete work in a timely fashion.
See Inside the Office of Yale New Haven Hospital
Yale New Haven Hospital provides diverse comprehensive care in over 100 medical specialties. As the primary teaching hospital of the Yale School of Medicine, YNHH provides around-the-clock coverage and insightful, research-supported patient care. In addition to providing quality medical care to patients and families, Yale New Haven Hospital is the second largest employer in the New Haven area, with more than 12,000 employees.
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