To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

Coordinate and organize programs, activities and personnel in the Operational Pharmacy Services, Formulary Management, Medication Safety and Drug Budget Oversight and will interface with Nursing and Medical Leadership on issues of Medication Safety, Medication-related regulatory compliance and drug utilization. As members of a High Reliability Organization (HRO), every employee should practice CHAMP behavior and strive to make patient safety a top priority.



  • 1. Assists the Director of Pharmacy in setting priorities for and tracking progress on quality, safety, and regulatory compliance. Maintains expert working knowledge of The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), National Patient Safety Goals (NPSG), Department of Public Health (DPH), American Society of Health system Pharmacists (ASHP), Institute for Safe Medication Practices (ISMP) and Centers for Medicare/Medicaid Services (CMS) medication-related and pharmacy practice standards and metrics and relates them to current departmental and organizational policies and procedures.
  • 2. With the Director of Pharmacy, establishes and monitors the Annual Medication Safety Plan. Coordinates quality improvement efforts and quality assurance monitoring, incorporating Six Sigma methods to identify risk points and solutions and to monitor progress over time. Advises the Director of Pharmacy on actions necessary to document, mitigate and prevent adverse events, including Failure Modes and Effects Analysis (FMEA), Root Cause Analysis (RCA), and sentinel event reporting
    • 2.1 Effectively emulates the principles and conduct consistent with a High Reliability Organization.
  • 3. Manages the clinical services and all coordinator/specialist staff to ensure effective and cost-efficient formulary management. Involved with planning and execution of staff development programs, inservice education, and competency assessment of staff on performance, behavioral, drug utilization, safety and regulatory issues.Improve patient outcomes by identifying opportunities to improve clinical quality of medication use through appropriate prescribing and monitoring that minimizes/mitigates patient risk and/or enhances ability to meet quality outcomes/core measures.
  • 4. Fosters open inter- and intradepartmental communication between staff and managers. Participates in departmental, organizational and health system committees related to safety and compliance performance as directed by the Director, Pharmacy Services.
  • 5. Is responsible for enforcing and complying with all institutional and departmental policies and procedures.
  • 6. Administers human resources policies and procedures in accordance with hospital and departmental policy.
  • 7. Communicates the status of projects, operations, staff concerns, and problems to the Director on a weekly basis or more frequently as needed.
  • 8. Complies with all aspects of the hospital's patient/customer relations program. Demonstrates professionalism in all activities, as measure by a concern for patient care, the ability to listen/cooperate, showing flexibility under stress, the ability to help others, and the ability to set and achieve goals.
  • 9. Manage drug expense to budget by monitoring drug utilization, identifying opportunities for improvement, and initiating cost avoidance programs to achieve planned savings and/or cost avoidance. Strategically plan future budgets through drug forecast, volume, and inflationary projections.
  • 10. Establish a process/plan for development of leadership positions and increased staff engagement that improves communications, builds teamwork, and optimizes job functions to maximize efficiency.
  • 11. Develops and manages a process for monitoring and analyzing financial performance through the following
    1. Tmely submission of balanced scorecard data
    2. Routine preparation of budget variance reports
    3. Oversees and maintains the process for assuring accuracy and consistency of relative value units and flex expenses based on workload trends.
    4. Utilizes UHC financial indicators, workload statistics, and wholesaler purchase metrics information when analyzing financial performance.
  • 12. Establish a succession process/plan for development of leadership positions and increased staff engagement that improves communications, builds teamwork, and optimizes job functions to maximize efficiency.
  • 13. Coordinate the development, implementation, support and evaluation of new and existing business development.
    1. Evaluate and recommend business plans within pharmacy services that are in alignment with hospital and department strategic plans
    2. Analyze current initiatives to ensure cost and value effectiveness.
    3. Works with internal and external customers to expand pharmacy services.
  • 14. With the Director of Pharmacy ,has oversight of all operational functions for the department including , narcotic and controlled substance management, unit dose drug dispensing and automation, sterile and non-sterile packaging and interface with the pharmacy procurement to ensure medication availability is optimal.
    1. Coordinates pharmacy service audit process. Assures internal audits are controlled and comply with hospital internal audit standards. Validates all internal audit data including but not limited to the purchasing of pharmaceuticals.
    2. In the absence of the Director of Pharmacy, performs all duties of the Director of Pharmacy to ensure safe medication management processes overall.



Graduate of an accredited College of Pharmacy. Advanced degree (M.S. or Pharm.D.) and completion of a ASHP accredited Health System Pharmacy Residency or equivalent experience as an Assistant or Associate Director of Pharmacy Services.


Minimum of six years management experience in a hospital pharmacy setting with strong working knowledge of the compliance and regulatory issues relative to hospital pharmacy practice, formulary management, physician engagement, and project management.


CT Pharmacist Licensure eligible


Six Sigma or other validated quality improvement certification required. Project management, problem solving skills are required. Strong interpersonal skill and the ability to coordinate work between diverse groups are essential. Knowledge of automation technologies pertinent to medication use is strongly preferred.

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