Admitting Officer; Part Time
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.
Responsibilities include interviewing patients to obtain correct demographic and insurance information; taking referrals, pre-registering, pre-admitting an admitting patients. Verifying insurance; order entry; cash collection. Obtains and processes all necessary information according to the departmental policies and procedures. Supplies nursing units with identification labels and armbands for each patient's admission. Fields large number of phone calls, requiring broad knowledge of hospital services and resources. Cross trains in all other areas of Registration.
- 1. Obtain all necessary information and prepares all required forms for preadmission and admission registration, including insurance verification and collection of Managed Care co-payments.
- 2. Completes necessary functions required for admission process. Organizes and distributes to the respective nursing units , identification bands, labels and other documentation pertinent to the patient's admission. Assigns patients to appropriatenursing units , according to procedures and/or diagnosis.
- 3. Processes expirations, according to departmental procedure and interacts with families in a supportive and empathetic manner. Coordinates remove of remains with Funeral Director and is knowledgeable regarding guidelines and forms necessary for all deaths. Follows procedure for notifying the Organ Bank of all deaths.
- 4. Ensures proper handling of patient's valuables.
- 5. Cross trains in all other areas of Registration.
- 6. Promotes the Greenwich Hospital Patient/Guest Relations Program and exhibits Service Excellence standards
- 7. ontributes to cost containment, productivity and efficient operation of the department.
- 8. Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
High school graduate required, some college preferred.
Knowledge of medical terminology as well as medical/surgical procedures with accurate spelling skills. Experience in computerized registration with a minimum of two years experience in the health care field, preferably in Admitting or Registration. The applicant must possess a refined customer service skill set and be able to relay this attribute to the patient population. Demonstrate the ability to multitask in a fast paced environment, through the utilization of EPIC or additional systems.
Undetermined effects of using computer. Busy work area sharing desks enclosed area. Noise of office machines and many interruptions. At times, the admitting the officer works alone and must be able to maneuver patients in wheelchairs, do a moderate amount of walking escorting patients, use elevators, have visual acuity and accurate command of the English language. There is a variable amount of mental stress caused by pressures to meet needs of patients, other departments, as well as completing daily assignments in a timely fashion.
See Inside the Office of Yale New Haven Hospital
Yale New Haven Hospital provides diverse comprehensive care in over 100 medical specialties. As the primary teaching hospital of the Yale School of Medicine, YNHH provides around-the-clock coverage and insightful, research-supported patient care. In addition to providing quality medical care to patients and families, Yale New Haven Hospital is the second largest employer in the New Haven area, with more than 12,000 employees.
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