WW Coach/WW Guide - Eastern Region

 

 

WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.

 

To learn more about WW and jobs with a purpose, visit ww.com.

 

WW Coach Job Description

Job Summary:

The role of the WW Coach is to serve as the anchor and facilitator in community-based Wellness Workshops.

Job Responsibilities:

        Facilitates the Wellness Workshop discussion ensuring all members of the WW community feel included, involved and invited to participate

        Demonstrates active listening

        Inspires members to make positive changes and celebrates progress towards goals

        Serves as WW Program Expert for members

        Leads WW Studio team to deliver excellent member experience

        Establishes rapport with members through one-on-one interaction, workshop facilitation and consistent leadership

        Has knowledge and understanding of WW tools and digital tools, including Program materials, Apps and technical tools, and can help educate members

        Prepares for Wellness Workshop Facilitation by understanding weekly topic and relevance to member success

        Champions the WW Program

        Delivers excellent Wellness Workshop experience to drive member referrals

        Has responsibility for Wellness Workshop attendance growth

        Possesses selling skills, identifies member needs and recommends WW products and tools

        Manages tally reconciliation and timely bank deposits

Job Requirements:

        Achieved and maintained (or continued loss) for a minimum of 12 consecutive weeks

        10% weight loss or healthy BMI weight with minimum five pound loss (if joined outside the healthy BMI range); or,

        five pound loss (if joined within healthy BMI range) on the WW program

        Proficiency in Microsoft Office suite and web-based applications

        Ownership and active use of smartphone and regular access to Internet-enabled computer or tablet

        Superior organizational, communication, customer service, and time management skills

        Excellent interpersonal skills

        Facilitation skills, team leadership, and ability to build community

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job.  Other job-related duties may be assigned.

WW Guide Job Description

Job Summary:

The role of the WW Guide is to welcome Members as they enter the Wellness Workshop and to provide guidance and motivation to help them in achieving their personal health and lifestyle goals.

Job Responsibilities:

        Serves as first face of WW and establishes baseline rapport with members of the WW Community

        Serves as Program Role Model by demonstrating program success

        Welcomes and engages members  into the WW Studio experience

        Consults with Members to help determine personal wellness goals

        Enrolls new members into WW program

        Provides support/consultation during weekly member Wellness check-ins

        Helps integrate new or visiting members into the studio community

        Possesses strong technical skills and is able to process members through computerized system and troubleshoot as needed

        Has knowledge and understanding of WW digital tools, including Apps and technical tools, and can help educate members

        Demonstrates knowledge of WW Program and provides members with accurate information

        Has the ability to learn and successfully process paper tally reconciliation

        Possesses selling skills, identifies member needs and recommends WW products

        Processes meetings/members through computerized system

        Solves member/system issues using provided resources, including utilizing Help Desk and Customer Service line

Job Requirements:

        Achieved and maintained (or continued loss) for a minimum of 12 consecutive weeks

        10% weight loss or healthy BMI weight with minimum five pound loss (if joined outside the healthy BMI range); or,

        five pound loss (if joined within healthy BMI range) on Weight Watchers program

        Proficiency in Microsoft Office suite and web-based applications

        Ownership and active use of smartphone and regular access to Internet-enabled computer or tablet

        Superior organizational, communication, customer service, and time management skills

        Excellent interpersonal skills

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job.  Other job-related duties may be assigned.

As a company, our purpose is to inspire healthy habits for real life. And as an employer, we inspire the greatest people to do their best work. We provide benefits for real life to help protect your health, finances and overall wellbeing, including:

 

        Competitive compensation

        Yearly well-being allowance for your physical, financial, social and emotional well-being

        Free WW membership for you plus 3 free WW memberships for your friends and 3 for your family

        Robust employee referral bonuses

        Developmental opportunities and assignments to grow your career

 

WW is an equal opportunity employer. WW does not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

 

Any offer of employment is contingent upon the satisfactory results of reference and background checks.


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