Payroll & Employee Expense Reimbursement Manager - Jacksonville, FL

Job Summary

The Wounded Warrior Project (WWP) Payroll and Employee Expense Reimbursement Manager is responsible for the supervision and activities of the payroll and expense reporting department and staff including developing and implementing reporting procedures and internal controls, ensuring the accuracy of data, compliance with state and federal regulatory agency requirements and guidelines and monitoring employee performance to achieve the department's overall objectives.

Essential Duties & Responsibilities

  • Develops new policies and internal controls for the purpose of ensuring the accuracy of data and compliance with applicable standards, specifications and requirements
  • Implements assigned programs and/or projects for the purpose of conforming to administrative, state and/or federal requirements
  • Examines payroll and employee expense activity to ensure that payroll and expense journal entries are accurate
  • Inspects the preparation of required local, state and federal reports (e.g., W-1, 941, etc.) to ensure accuracy and compliance with regulatory requirements
  • Oversees the administration of the organizations P-card program
  • Prepares written materials (e.g., reports, memos, correspondence, procedures, etc.) for the purpose of documenting activities, providing written reference and/or conveying information
  • Recommends policies, procedures and actions that provide direction for meeting organizational goals and objectives
  • Researches and reviews discrepancies in payroll and expense information and documentation for the purpose of ensuring accuracy, implementing corrective measures as needed
  • Supervises assigned staff ensuring that standards are achieved and performance is maximized
  • Directs department functions to include hiring and retention recommendations; planning, scheduling and coordinating activities; training; advising and consulting to support an efficient and effective departmental functionality
  • Authorizes manual checks for the purpose of meeting singular payroll and expense issues
  • Ability to maintain confidentiality and exercise extreme discretion
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Other related duties, as assigned

Knowledge, Skills & Abilities

  • Strong customer service orientation
  • Highly motivated, passionate, and creative team player
  • Demonstrated ability to work in a collaborative, team environment
  • Ability to communicate with diverse personalities in a tactful, mature, and flexible manner
  • Excellent organizational and time management skills
  • Ability to prioritize and complete assignments accurately and in a timely manner
  • Able to effectively handle multiple priorities with a strong attention to detail in a fast paced environment
  • Must possess a professional presence and demeanor
  • Must possess excellent oral and written communication skills
  • Able to troubleshoot, identify viable options and problem solve
  • Ability to take initiative, multi-task, work independently and work well under pressure
  • Proficient in the use of Microsoft Office programs, Word, Excel, Outlook, and PowerPoint
  • Proficient in the use of Microsoft Dynamics Great Plains software preferred

Education & Experience Requirements

  • Bachelor’s degree in finance, accounting, or a related field required
  • Three (3) years of staff management experience required
  • Eight (8) years of payroll processing, multi-state operations experience preferred
  • Credit Card program administration preferred
  • Workday system payroll experience preferred
  • ADP experience preferred
  • Nonprofit payroll experience preferred
  • International payroll operations preferred

Certifications & Licensure

  • CPP preferred





Meet Some of Wounded Warrior Project's Employees

Brian N.

Alumni Deputy Director

Brian works with the Alumni Team that helps wounded warriors transition back into everyday life. Brian’s role entails visiting warriors at their hospital bedsides, partnering with outside organizations, and planning connection events.

Mahalia C.

Training & Development Specialist

Mahalia works with the Training & Development Team to help equip teammates with the skills they need and provide ongoing professional development opportunities.

Back to top