UX Researcher & Designer

World First is a market-leading, award-winning, bank-beating, rapidly-growing, fun-loving international payments company and we’re looking for a UX Researcher & Designer!


Champion and embed the importance of user insights and research led interaction design into the day to day workings of product and development in our Hong Kong office.


With a strong breadth of skills in both user research and interaction design, you will own the design experience through the full product lifecycle validating ideas with users, undertaking detailed design iterations or defining the micro interactions that bring a product to life. In this role you’ll work with Product Managers, Business Analysts and Developers to come up with solutions that balance user needs against business goals. You’ll work closely with the UK team to ensure direction and goals are aligned, as well as sharing learnings and insights.

Key responsibilities:
  • Conduct user research focusing on cultural differences within Asian markets (specifically China)
  • Apply this knowledge by conducting design sprints, sketching, drawing wireframes, creating prototypes, designing full UIs, and iterating continuously
  • Champion growth of the user panel across APAC to increase participants for user testing
Key competencies:
  • 3 to 5 years of experience in related UX roles
  • Fluent in English, Mandarin and Cantonese. Other languages a plus
  • Good working knowledge of HTML, CSS, JavaScript
  • Solid understanding of user research methods and best practices (including competitor analysis)
  • Have a user centred design approach and experience working any of the following: Axure, inVision, Zepplin, Photoshop, InDesign, Marvel, UXPin, or similar wireframing/protoying tools.
  • Be comfortable working with remote teams
What we offer:
  • Competitive salary and excellent benefits package, annual performance-based bonus and health cover
  • Learning and development opportunities
  • Open, friendly, fun-loving international working environment
  • Free breakfast, relaxed dress code, holiday options, family leave, Volunteer day, and more!
To apply:

Please send us your cover letter together with your CV in Word format. You should also provide examples of work throughout all stages of UX design; wireframes, prototypes, end products.

Personal data collected will be used for recruitment purposes only.


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