Team Assistant

Who we are:

World First is a market-leading, award-winning, bank-beating, rapidly-growing, fun-loving international FX payments company and we’re looking for a Team Assistant in our Singapore office.

The role:

Key responsibilities:
  • Providing assistance and support to the dealing desk
  • Monitoring funds due and settlement dates of contracts
  • Monitoring and resolving payment investigations with clients
  • Contacting clients regards their positions, payment instructions, additional documents required and deposits
  • Management of client gifting and ad-hoc campaigns
  • General admin tasks including but not limited to; overflow telephone calls, adding payment details on behalf of clients, allocating credits to payments
  • Working closely with our payments and middle office functions in other offices to ensure a smooth client journey from start to finish
Skills and experience required:
  • You are someone who rolls up their sleeves, willing to turn your hand to anything and get the job done
  • You have strong organisational and communication skills – you will be required to speak with clients both via email and over the phone
  • You have the ability to prioritise tasks during busy periods
  • You are proactive and can come up with solutions on your own. At the same time, you are happy to ask for help where need be.
  • You are positive, upbeat, and keen to contribute to the wider success of the desk
  • You are a team player
  • Excellent accuracy and attention to detail
  • Experience in a similar role desirable but not essential
What we offer:
  • Competitive salary
  • An excellent benefits package and health cover
  • Learning and development opportunities
  • Free breakfast, fruits and hot drinks
  • Relaxed dress code
To apply:

Please send us your cover letter together with your CV in Word format.

Personal data collected will be used for recruitment purposes only.

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