Lead Talent Acquisition Partner
- Miami, FL
We're looking for an experienced and motivated Talent Acquisition Lead to drive and lead the growth of the Wix Customer Care organization in the U.S.
The U.S. Recruitment is a core driver of Wix's success, and we play a key role in attracting, developing and retaining the best talent. We care about our people and we're dedicated to making the candidate and employee experience at Wix excellent. We partner with managers to attract the best talent and drive business decisions, and we know that building a great team comes down to people.
What You'll Do:
- Lead strategic growth for the Wix Customer Care organization and large scale recruitment projects
- Partner with Customer Care and HR leadership on building and scaling an organization that values candor, transparency, professionalism and constant learning
- Develop the Customer Care recruitment strategy and work on processes defining KPIs, measurements and best practices
- Take ownership and contribute to the Customer Care organization's growth leading the recruitment process for some of the more unique and niche roles
- Collaborate with People Analytics and HR tech teams to build the best recruitment infrastructure and data-informed hiring approach
- A natural leader with experience in Talent Acquisition leadership who has built, developed and coached a successful team in a start-up or fast-growing environment
- Experience and know-how of in-house niche hiring as well as a strong knowledge of unique high-volume hiring processes
- Knowledge and experience in best interviewing practices
- Strong partnership and collaboration with business leaders, HR, Employer Branding, Legal, and other peers/stakeholders to ensure we are hiring the best talents
- Deep understanding of data and a strong candidate-centric recruiting approach
- Ability to challenge the status quo, and to create and deliver scalable recruitment solutions for the growing organization
- Passion and drive for building winning teams
Join us to work in one of the most exciting companies in the world, serving over 200M users worldwide. This is a chance to be part of a dynamic, fun, and creative environment. You'll work with an amazing group of professionals who are also great people, with whom you can do extraordinary things.
We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcomed and anyone has the right to succeed.
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