Lead Administrator L1

Driving Major Incidents and Problem Management. Change management, Prepare and review of RCA for all MI as required by account SOW

Excellent understanding of Network infrastructure and good understanding of networking concepts for Data and Security.

Hands on experience on Network devices - router, switches, Firewall, Load balancer etc...

Prepare, review, approve and present network changes and manage till execution post essential approvals.

Understanding of Billing and DNO submissions on monthly basis.

Preparing and presenting of Weekly/Monthly reports to internal and external stake holders.

Good Experience on Incident &Change Management; provided optimal solution to the customer in given time frame; spearheaded Problem Management function

KEY SKILLS AND COMPETENCIES

Strong experience in Network Routing/Switching and Security management .

Certifications on R&S, Security, ITIL is highly preferred.

Experience on Operations, Change management, Problem management, Incident Management

Experience in team management

Good written & verbal communication skills

Mandatory Skills: Network Data Admin .

Experience: 5-8 Years .

The expected compensation for this role ranges from $60,000 to $135,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Addison, TX

Job ID: Wipro-109901

Employment Type: OTHER

Posted: 2025-11-13T18:42:20