Service Technician II | Windsor at Meadow Hills - Aurora, CO

Windsor at Meadow Hills is a luxury mid rise community consisting of 342 units. The community is located at 4260 S Cimarron Way, Aurora, CO 80014. 

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At Windsor Communities, it’s all about people. Our residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. Join an environment where your team becomes your family and your profession becomes your passion. As a Windsor Service Technician III, you have a dedication that cannot be beat. You are hardworking, self-motivated, and take pride in a job well-done. Does this sound like you? Then you should bring your expertise and work ethic to Windsor!

Benefits Summary:

• $1,500 Sign-on bonus
• 30% off housing discount at any Windsor Community
• Competitive salary, plus quarterly performance bonuses
• Monthly customer service awards
• Bi-annual regional sales, service, and performance awards
• Company matched 401(k)
• Vacation and personal time that includes 10 vacation days, 6 sick days, and 2 personal days per year plus 9 paid holidays
• Comprehensive medical, dental, and vision insurance
• Connectivity reimbursement
• Annual shoe allowance
• Tuition Assistance

Your Skills:

• Minimum 3+ years of multifamily residential, commercial or hotel maintenance
• Knowledge of safe work practices and proper use of PPE (Personal Protective Equipment)
• Advanced competency with the following: HVAC (split systems, heat pumps and PTACs), plumbing (water heaters), electrical, appliance repair, painting and carpentry
• Exceptional customer service
• Timely and effective communication
• 2+ years of experience with building systems, including fire sprinkler, fire alarm, life-safety and central mechanical/HVAC
• Advanced understanding of general building maintenance, including work order management and scheduling unit turnover
• Ability to read and understand blueprints/plans, technical documents and specifications
• Independent and self-autonomous
• Experience in a leadership position and team building
• Advanced computer and administrative skills, including ordering supplies, creating purchase orders and processing invoices
• Robust understanding of property management software such as MRI, Yardi, or Onesite
• Solid troubleshooting and problem solving
• Experience managing, scheduling and overseeing vendors, contractors and suppliers
• Active participation with team training and mentoring
• Attention to detail, consistently doing the job right the first time
• Advanced knowledge utilizing hand and power tools

Certifications:

• EPA Type II preferred or ability to become certified within 90 days of start date
• CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date

Essential Duties:

• Work safely and use proper PPE (Personal Protective Equipment)
• Schedule and conduct preventative maintenance within units, common areas and mechanical rooms
• Support the company’s values and culture
• Provide exceptional customer service to teammates and residents
• Complete, manage and communicate all stages of make-ready process
• Assist Service Manager with oversight of capital projects, special projects, service providers, and contractors
• Complete work orders and correspond with residents
• Utilize computer, smart phone or tablet to access Yardi and other systems
• Maintain accurate records of daily mechanical rounds
• Maintain Windsor Communities standards for curb appeal
• Use drawings, plans and other technical documents in the trouble-shooting process to determine type and location of equipment and system components
• Troubleshoot, diagnose, repair, and replace the following: HVAC (split systems, heat pumps and PTACs), plumbing (including water heaters), electrical, and appliances
• Repair or replace floors, ceilings, walls, siding, roofing, doors, door hardware, windows, screens, and other general building items
• Mentor and train team members on technical and soft skills
• Observe and comply with company’s sustainability initiatives and culture
• Maintain pools/spas/fountains, chemicals, logs, and associated safety equipment (community specific)

Other Requirements:

• Valid driver's license
• Access to reliable transportation
• Available to work a flexible schedule, potentially weekends depending on community specifics
• Available to be part of rotating on-call schedule for after hours and weekend emergency response
• Provide and maintain quality hand tools and power drill
• Assist other communities as needed

Our Commitment to You - our greatest asset:

Windsor is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. The people who work here are outgoing, caring, and proud of what they do. If you’re someone who welcomes responsibility and enjoys getting involved, you’ll fit right in!

Drug testing and background checks are an employment requirement. Upon submission of your application, you will be invited to complete the Infor Talent Science Assessment. These are required steps in the hiring process.