Retail Sales Clerk - PT

We're passionate about bringing the love of baking and decorating to everyone, everywhere, every day.

Our message is simple - we know you love baking (because we do, too) and we're constantly evolving to bring you quality products that make baking and decorating fun and easy. We're not just for the decorators of wow-worthy cakes, we're for cupcake makers and cookie bakers who love to say, "I made that!"

Wilton Brands LLC ("Wilton") is owned by Dr. August Oetker KG, a privately held company based in Germany. Dr. Oetker is a global leader in the food and beverage industries. Learn more about Wilton at .

Part-Time Retail Sales Clerk
The Part-Time Retail Sales Associate focuses on meeting or exceeding the needs of our customers at the Wilton Retail Store. This position is responsible for providing customers with a great shopping experience through being customer focused, demonstrating a strong product knowledge, and excellent customer service and communication skills. This position reports into the Store Manager. If you love baking, and decorating cakes and sweet treats, you have found the right place to work. We have a great team of employees that have fun assisting customers looking for products to Inspire...Create... and Celebrate life events.

Essential Responsibilities:

  • Greet and assist all customers in a professional, friendly, and timely manner, including answering phones
  • Maximize the customer experience by "solving the entire problem" with Wilton products that fit the customer's baking and decorating needs
  • Maintain integrity of store operating procedures including; opening, closing, inventory, cash management, maintaining store standards/appearance in merchandising
  • Assist in other tasks, duties, or projects as assigned by management

Education and Experience:
  • High school diploma or GED
  • 1-2 years of retail and customer service experience
  • Must have the ability to work up to 15 - 20 hours per week evenings and weekends including special events and Outlet Sales

Knowledge, Skills, and Abilities:
  • Good, effective verbal communication skills when working with customers and co-workers
  • Ability to consistently demonstrate a positive, friendly and helpful attitude while working with all customers
  • Ability to work effectively and collaboratively as part of a team/in a team environment
  • Wilton product knowledge a plus
  • Dependable and self-motivated
  • Problem solving skills

Physical Demands/Work Requirements:
  • Must be able to lift and unpack boxes up to 50 lbs
  • The ability to read, write and perform basic math
  • The ability to stand and walk for extended periods of time

Wilton Brands LLC is an equal employment opportunity employer. We attract and retain the best qualified people without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, individuals with disability or veteran status as provided by law. Wilton Brands LLC is an Equal Employment Opportunity Employer/Disability/Veteran.
If you need accommodation to access the information provided on our website, please contact us at 630-810-2416 or send an e-mail to:  We will be happy to help you!

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