IT Business Partner

WEX Inc. is a leading and growing global provider of payment processing, information management and fleet card payment solutions.

We are passionate about providing payment solutions with unparalleled security and control for corporate purchasing and transaction monitoring needs.

We hire people who share the same passion for continuous innovation and client service that is unparalleled in our industry.

We are employee centric offering value-based incentives and generous compensation and benefits packages. If you are looking for a growing career – come be part of WEX today!

The IT Business Partner is responsible for relationship management and total IT service delivery for multiple internal business organizations such as Finance, Human Resources, Sales, Marketing, Customer Service, and Legal.

IT Business Partners collaborate with business functions to define IT strategy, priorities, and projects that support the changing business needs of the corporate departments and help them achieve their goals in a cost effective manner.

This position will work with project management, development, production support functions, and suppliers to coordinate all IT projects and tasks that support assigned business functions. The ideal candidate will have a broad understanding of business systems and processes.

This is a new position, reporting to the Director of Enterprise Applications.


  • Serve as a trusted technology adviser and consultant to corporate business groups. Consult with business leaders to identify strategic technology needs, offer guidance based on industry trends, and support business objectives.

Understand their core processes to determine enhancement opportunities through better use of technology.

  • Develop and maintain strong and productive relationships with business stakeholders, by building credibility and trust between the business units and IT. Act as liaison between the departments, providing the highest level of customer

satisfaction and ensure that IT services are delivered in accordance with agreed upon SLAs/SLOs.

  • Ensure alignment and compliance to the corporate technology, information security, audit, and governance processes and standards.
  • Understand and anticipate current and future business requirements and technology landscape to define short-term and long-term strategy and build a roadmap for the assigned portfolio.
  • Ensure that programs, initiatives and projects are delivered on time and within budget. Manage risks appropriately and plan proactive mitigation.
  • Work with project management and systems development to define, propose, and implement new IT capabilities.
  • Act as escalation point for IT issues in assigned business areas.
  • Coordinate license and contract compliance, including contract renewals.

Minimum Education and Experience

  • BS/BA degree in computer science or relevant discipline required
  • 5-10 years of progressive experience delivering and managing IT business solutions
  • Experience with PeopleSoft, Hyperion, Oracle, or other ERP and business systems
  • Excellent project management skills
  • Ability to effectively work and communicate with a diverse workforce
  • Strong communication skills (written and verbal)
  • Experience with global, decentralized organizations
  • Broad technology awareness that can be applied creatively to business problems and opportunities
  • Experience in leading inter-organization change to increase efficiency through implementation of technology

At WEX, we reward innovation, hard work and excellence.

Benefits include:

  • 401(k) Plan
  • Adoption Assistance
  • Bonus Plan
  • Dental Insurance
  • Dependent Life Insurance
  • Employee Assistance Program
  • Employee Referral Award Program
  • Expedition - WEX's Sabbatical Program
  • Extended Parental Leave
  • Flexible Spending Accounts (Medical and Dependent)
  • Health Insurance
  • Life Insurance/AD&D
  • On Site Fitness Facility in South Portland location
  • Pet Insurance
  • Paid Time Off(PTO)
  • Short- and Long-Term Disability Programs
  • Tuition Reimbursement
  • Vision

Equal Opportunity Employer/Vets/Disability

Meet Some of WEX's Employees

Julia C.

Sr. Recruiter

As a senior recruiter supporting the IT and Sales Departments, Julia spends her days sourcing candidates, reaching out to great potentials, and coordinating with her fellow recruiters to attend off-site events.

Leela M.

Software Engineer

As a member of the Core Processing Team, Leela works alongside fellow engineers to ensure that the back-end systems supporting all of WEX’s credit card transactions are functionally optimized.

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