Director, Network Services

WEX Inc. is a leading and growing global provider of payment processing, information management and fleet card payment solutions.

We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry.

If you are looking for a growing career - come be part of WEX today! Great Place To Work-Certified.

General Purpose:

The Director for Network Services will report to the Sr. Director of Infrastructure Engineering, and is responsible for the support, operations, and maintenance of data network services at WEX. This person will be responsible for ensuring that the network environment is stable and service delivery meets or exceeds target SLAs.

Essential Duties and Responsibilities:

Service Delivery

• Provide technical and thought leadership for our Network Services function

• Supervise team of highly skilled Network Engineers

• Manages continuous improvement of network services delivery and operational practices

• Act as an escalation point to drive rapid resolution of technology related incidents

• Oversee hardware and software equipment purchases and replacement activities

• Develop and maintain thorough documentation and diagrams of the network environment

• Ensure, and provide evidence of adherence, to audit, regulatory, legal, and contractual policies and procedures

Project Delivery

• Provide network services and consulting to business and technology projects

• Ensure ownership and delivery of network project commitments and deliverables

• Create a culture of collaborative participation



Qualifications:

Minimum Required Qualifications for Consideration:


  • 10+ years leading or managing global technology teams
  • 5+ years of experience leading or managing Network functions
  • 5+ years of quality assurance or testing experience (performing or managing)
  • 5+ years of hands on core routing and switching experience
  • 5+ years of design or solution architecture experience
  • Bachelor's Degree in Computer Science or other related disciplines; Equivalent work experience and education is acceptable
  • Experience with Software Defined WAN Technology
  • Experience with Next Generation Firewall Technology
  • Experience with Amazon Web Services
  • Familiarity with SOX, SOC1/2, HIPAA, and PCI requirements
  • Proven ability to drive results through strong partnerships with business and operational partners
  • Experience managing vendor relationships
  • Exceptional communication skills

○ This is a South Portland Maine based role; relocation assistance will be provided for candidates outside of the Portland Maine area

○ International travel may be required

Preferred Qualifications:
  • 15+ years leading or managing technology teams
  • 7+ years of experience leading or managing Network functions
  • 7+ years of design or solution architecture experience
  • 5+ years of experience in Payment Card Industry
  • Master's Degree in Computer Science, MBA or related disciplines
At WEX, we reward innovation, hard work and excellence.

Benefits include:

• 401(k) Plan

• Adoption Assistance

• Bonus Plan

• Dental Insurance

• Dependent Life Insurance

• Employee Assistance Program

• Employee Referral Award Program

• Expedition - WEX's Sabbatical Program

• Extended Parental Leave

• Flexible Spending Accounts (Medical and Dependent)

• Health Insurance

• Life Insurance/AD&D

• On Site Fitness Facility in South Portland location

• Pet Insurance

• Paid Time Off(PTO)

• Short- and Long-Term Disability Programs

• Tuition Reimbursement

• Vision

Equal Opportunity Employer/Vets/Disability


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