Senior Director, Growth
ABOUT THE ROLE: The Head of Growth will be responsible for leading sales and revenue across Israel, one of our fastest growing territories. This involves creating and implementing the strategy, leading the team to achieve challenging sales targets across segments, launching new products, scaling across all markets in Israel, and building and investing in the team culture, hiring and developing top talent, and collaborating with various stakeholders. RESPONSIBILITIES: Lead, manage, and motivate in market and remote Account Executives, Sales Managers, and Sales Directors while effectively leveraging the centralized inbound and outbound team (either full-line or dotted-line capacity management of inside sales, growth partnerships, account management, sales operations) Successfully hire, train, and manage the growing sales team in the region Forecast revenue, develop sales targets, and manage KPIs for the region Define key sales and marketing strategies for the region, budgets required to deliver, and drive successful execution to achieve results Provide innovative, scalable solutions including data management and sales processes to achieve team goals Work cross-functionally with other departments to customize offerings and contractual agreements to larger members Maintain regular communication cadence with the global/regional sales organization to communicate best practices and share learning Work closely with the Sales and Growth Operations to constantly analyze results and identify opportunities to improve systems, processes, and programs Provide Real Estate recommendations to current RE team for current and future markets based on existing and upcoming demand Sit on Israel leadership team as the voice and strategic vision of the region Partner with the regional GM on managing the overall health and growth of the region QUALIFICATIONS: College degree; MBA preferred 12+ years of experience in sales leadership, ideally managing and scaling teams of 15+ Experience working in high-growth and/or early stage company environments Expert presentation, analytical, meeting management, process definition, and communication skills Experience managing managers and producing exceptional results A willingness to travel and spend sufficient time on the road to understand the business Highly analytical, detail oriented and process driven Highly adaptable and excited to operate in a fast-paced environment Highly collaborative, ability to create relationships quickly with colleagues and partners in the business A sense of humor even when things get tough; at WeWork we are "all in it together"; a willingness to go above and beyond to support the team and get things done, even if it sometimes means helping others with their work Elements of team management will include but are not limited to : Recruit, hire, develop and inspire a world class account management leadership team. Define and build-out the org structure for the East team; Set goals and KPIs for East region, mapping both to global AM framework, and region priorities; track progress, and drive achievement. Represent Account Management for the East at global and regional leadership meetings. Lead regular AM team meetings and one-on-ones with managers; orchestrate trainings, skill development, and best practice sessions. Manage team pipeline to forecast growth, retention, and churn. Ensure systems adoption and optimization or usage (Salesforce, Gainsight, and other internal WeWork systems). Implement, execute, and improve on the WeWork AM playbook, including but not limited to QBRs and customer touchpoint cadence. Attend selected customer meetings to ensure you are leading from the front, and deeply understanding the day to day of AM-client interaction. Collect, consolide and channel customer feedback to appropriate channels; collaborate with product and marketing teams. Serve as an escalation point for key customer issues and opportunities. Advocate successfully for what you need from other key stakeholders.
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