Senior Analyst, System Training & Optimization
WeWork is the platform for creators, providing more than 400,000 members around the world with space, community and services that enable them to do what they love and create their life's work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.
The WeWork team believes deeply in the power of "we" and in the movement we're a part of. We challenge convention and achieve amazing things through dedication and collaboration. There is a contagious energy in our spaces as we work together toward accomplishing our goals.
Our hunger for building great spaces; empowering startups, freelancers, and small businesses; and connecting interesting people is far from being satisfied. We're just getting started, and our journey gets increasingly exciting as more team members join the movement!
About the Role
The Workday Center of Excellence works across various areas of the organization, including but not limited to Shared Services, Tax, Accounting, Treasury, Construction Finance, Development, and Operations. The team identifies and implements strategic process updates and system changes across the company. This full-time position is based in New York City and will report up to the Process and Implementation Manager.
Implement and carry out training on best Workday system practices across the organization
Develop and maintain Workday training materials, curriculum, and calendar for various departments across the company
Handle new hire system onboarding training sessions
Liaise cross-functionally to resolve root cause of issues
Review and develop recommendations to optimize current state global financial processes and contribute to improved operational efficiencies
Use existing knowledge of industry best practices to quickly comprehend and breakdown global processes at WeWork
Conduct external research onsite at other companies on Workday functionality and best practices
Develop comprehensive understanding of all global processes and a thorough knowledge of regional variances to amend global processes
Translate complex findings into digestible and comprehensive written reports, tables/graphics, and presentations
Collaborate with global process owners to aggregate and track issues/pain points and develop solutions
Identify and evaluate process challenges and present findings to manager in a clear and concise manner
Self-monitor tasks to ensure assignments are completed accurately and timely and in alignment with the implementation plan
3+ years of professional work experience in consulting or systems training
Excellent knowledge of Microsoft Excel, PowerPoint, and Visio
Working knowledge of Workday is preferred
Sound understanding of financial operations
Ability to interface cross-functionally
Experience optimizing existing processes and conducting effective change management
Ability to work efficiently in a dynamic, hyper-growth environment
Self-starter capable of working with a global mindset
Strong interpersonal, collaboration, and analytical skills
Excellent communication skills with experience working across multiple functional areas
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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