Senior Analyst, System Training & Optimization

About WeWork

WeWork is the platform for creators, providing more than 400,000 members around the world with space, community and services that enable them to do what they love and create their life's work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.

The WeWork team believes deeply in the power of "we" and in the movement we're a part of. We challenge convention and achieve amazing things through dedication and collaboration. There is a contagious energy in our spaces as we work together toward accomplishing our goals.

Our hunger for building great spaces; empowering startups, freelancers, and small businesses; and connecting interesting people is far from being satisfied. We're just getting started, and our journey gets increasingly exciting as more team members join the movement!

About the Role

The Workday Center of Excellence works across various areas of the organization, including but not limited to Shared Services, Tax, Accounting, Treasury, Construction Finance, Development, and Operations. The team identifies and implements strategic process updates and system changes across the company. This full-time position is based in New York City and will report up to the Process and Implementation Manager.

Responsibilities

  • Implement and carry out training on best Workday system practices across the organization

  • Develop and maintain Workday training materials, curriculum, and calendar for various departments across the company

  • Handle new hire system onboarding training sessions

  • Liaise cross-functionally to resolve root cause of issues

  • Review and develop recommendations to optimize current state global financial processes and contribute to improved operational efficiencies

  • Use existing knowledge of industry best practices to quickly comprehend and breakdown global processes at WeWork

  • Conduct external research onsite at other companies on Workday functionality and best practices

  • Develop comprehensive understanding of all global processes and a thorough knowledge of regional variances to amend global processes

  • Translate complex findings into digestible and comprehensive written reports, tables/graphics, and presentations

  • Collaborate with global process owners to aggregate and track issues/pain points and develop solutions

  • Identify and evaluate process challenges and present findings to manager in a clear and concise manner

  • Self-monitor tasks to ensure assignments are completed accurately and timely and in alignment with the implementation plan

Qualifications

  • Bachelor's degree

  • 3+ years of professional work experience in consulting or systems training

  • Excellent knowledge of Microsoft Excel, PowerPoint, and Visio

  • Working knowledge of Workday is preferred

  • Sound understanding of financial operations

  • Ability to interface cross-functionally

  • Experience optimizing existing processes and conducting effective change management

Abilities

  • Ability to work efficiently in a dynamic, hyper-growth environment

  • Self-starter capable of working with a global mindset

  • Strong interpersonal, collaboration, and analytical skills

  • Excellent communication skills with experience working across multiple functional areas

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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