People & Business Operations Coordinator, WeWork Labs

WeWork Labs:

Labs is a new business unit that serves the mission of helping early-stage startups fulfill their destiny while making WeWork their long-term friend and partner. Our vision is to be there for anyone who wishes to take the entrepreneurial path. We offer a global platform that helps startups grow and succeed through community, education, mentorship, investments, press, and more while delivering directly under the WeWork Labs brand and indirectly by powering incubators and accelerators.

Responsibilities:

The Coordinator, People & Business Operations will support the Director of People in managing HR-specific projects and processes, and coordinating various departmental needs. We are looking for a reliable, focused, and detail-oriented professional who is a highly resourceful problem solver and a quick learner. The ideal candidate has a passion for startups and an interest in pursuing a career in Human Resources or Talent Acquisition.

You will:

    • Act as the first line of defense for employees' day-to-day inquiries, escalating to People Director or other relevant channels when necessary

    • Help develop and own the onboarding process of new employees

    • Help develop and manage various People programs and initiatives within Labs (i.e. Internship Program)

    • Own HR systems and reporting, ensuring that all data is correct and up to date

    • Act as a Recruiting Coordinator and a Project Manager for searches conducted by Talent Acquisition Partners throughout the Labs organization globally: assist with posting and tracking open roles, schedule candidate interviews, ensure timely communication with candidates, provide timely updates and feedback to parties involved, own all of recruitment-related reporting, etc.

    • Help source passive candidates via various channels, including LinkedIn

    • Assist the People Director with various Talent Acquisition and Branding projects and initiatives

    • Be available, flexible, and open to assisting various stakeholders throughout the Labs organization with administrative tasks and ad hoc projects

    • Work in a highly collaborative environment and partner with diverse teams across global locations on special projects

    • Work on creating and documenting various business standards and process flows, using internal and external applications and tools

    • Assist in the management of organizational charts, contact lists, and other Labs documents for consistency and accuracy

    • Assist the Culture Team in organizing department events and team outings, serving as an ambassador of a positive and collaborative team culture

Qualifications:

    • 2+ years of experience in recruiting coordination, project coordination, and/or admin experience in a fast-paced customer-focused environment

    • A "can-do" positive attitude, customer-focused approach to work, and excellent communication skills

    • Superb organizational skills and attention to detail

    • Ability to operate efficiently, remain flexible, prioritize work, and excel in a high-pressure, fast-paced environment with changing priorities

    • Proficiency in G Suite, Microsoft Office Suite, and Applicant Tracking Systems

    • Experience with scheduling in multiple time zones and arranging travel & lodging preferred

    • Bachelor's Degree in a related field


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