Lead, Sales Operations


  • Partner with regional and HQ sales management on business planning and strategy for their respective sales areas
  • Own regional goal setting, forecasting and sales dashboarding
  • Track KPIs and surface insights; lead special projects and initiatives focused on improving productivity and simplifying processes throughout the sales organization regionally
  • Serve as regional focal point, teaming with HQ and regional teams to ensure timely open and effective pre-sale of new building launches
  • Serve as regional focal point, teaming with HQ and regional teams to accelerate sales in our slow-to-fill buildings
  • Strategize and manage the development of sales processes, sales territories, and sales engagement rules
  • Ensure improvements in process, systems and tools are effectively communicated and localized


  • 3-5 years of sales / sales operations experience
  • Strong analytical skills with the ability to draw insights
  • Deep experience using Salesforce and Excel
  • Strong communication and presentation skills
  • Demonstrated ability to continuously increase effectiveness of Sales team
  • Ability to develop, create and improve systems, structures, and processes
  • Knowledge of the Real Estate industry is a plus
  • Proven track record working in a high growth, fast-paced environment
  • Strong executive presence; experience and comfort level working with C-level executives
  • Strong command of both written and spoken English and Japanese

Critical Competencies for Success

  • Do'er:
    • You do what you love!
    • Credibility is earned at WeWork through action, execution and achievement
    • Able to think holistically, while being attuned to the details
    • Deliver results under highest expectations on time and quality.
    • 'Roll up your sleeves' attitude. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you.
    • Pragmatism and outcomes orientation are valued and lead to wins.
    • Exceptional organizational and multitasking skills.
    • You live by the motto 'hustle harder'
  • Solution-centric:
    • Flexibility to think outside the box.
    • A true innovator who pushes the envelope.
    • Ability to foresee and identify the needs of the team.
  • Collaborator:
    • There is no room for "I" at WeWork. Every role and individual is in the organization to serveWe!
    • Build trust across the organization by being a good listener and inclusively soliciting input.
    • You are open to new and innovative solutions.
    • You must present well and communicate clearly and effectively to upper management and internal departments.
    • You're willing to adjust course when new ideas or objections are raised.
    • You love working with people!

Back to top