SYSTEMS SUPPORT ANALYST
- Hyderabad, India
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .
Market Job Description
Technical and functionally help the team members in the shift in case if they need any support. Work with shift or team lead to build the provide the health check status of the team and the delivery.
The primary responsibility of this job to make sure that the supported application is available as per the agreed SLA and make sure team is also adhering the SLA in the assigned shift.
Provide report to the lead on Weekly/Monthly/Quarterly/Annual reporting of production issues
Attending EGS and US touch base meeting with team and partners.
Mentoring the team and working on process improvement and automation.
Helping the team in building the domain and technical skill.
Contribute in the Sub -LOB initiative to represent the team.
•Experience in Production support(L & L2) with sound knowledge and experience on troubleshooting production issue .
Expertise in SQL Servers or Oracle, Unix, Splunk, App Dynamics, Java or .Net and scripting.
Flexible in working in multiple technologies
•Bachelor's Degree in engineering discipline
Sound experience in ITIL process and scripting technologies.
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
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