Systems Support Analyst 2

About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet ( and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories .

About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website .

Department Overview
Wealth and Investment Management (WIM) provides a full range of personalized wealth management, investment and retirement products and services to clients across U.S. based businesses including Wells Fargo Advisors.

About the Role
Application/Web systems analyst support role within Wealth & Trust Technology division within WIMT.

Acts individually and with team guidance in providing application support, system maintenance and code deployment.
Participates in systems integration validation testing and the migration of platforms and applications to production.

Essential Qualifications
Bachelor Degree with 4year and must have production support experience in a 24x7 environment or proven ability to succeed in similar environment.

Experience and expertise with production incident management with multiple stakeholders a high preference.

Must have fundamental troubleshooting skills in supporting multi-tier, enterprise applications that can be applied to all levels of a heterogeneous technology ecosystem (primarily Unix/Linux, Weblogic or comparable middleware, with some Windows/.Net and IIS web server products experience desirable, some Open Source interactions).

Excellent communication skills are necessary and effective cross-team collaboration and documentation skills a desirable premium.

6 months plus of experience with primary applications below:

  • Exposure to middleware, application, monitoring technology concepts including or similar to:
    • Monitoring tools
    • Autosys scheduler and use
    • NDM file transmission
    • Basic DB connectivity and query capability
  • Enterprise hosted deployment capabilities or other deployment methodologies

Desired Qualifications

  • Installation, Configuration, and Operation of any of the following Middleware and OS access components:
    • Apache HTTPD Server
    • OpenSSL
    • Java 6 or Java 7
    • Linux/Unix or Windows IIS/.NET
  • Installation, Configuration, and Operation of one or more Java Based Middleware Platforms:
    • Oracle Weblogic (12c)
    • JBoss Application Server (AS 7)
    • RedHat/JBoss Enterprise Application Platform (EAP 6)
    • Apache Tomcat (6 or 7)


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