Securities Operations Service Specialist 5 - Corporate Actions

Job Description

WFS Operations

The Corporate Actions team is responsible for the timely and accurate allocation of funds and securities on mandatory and voluntary corporate events. The group is responsible for managing and controlling high levels of risk and liability inherent in the corporate event process. We must provide outstanding service and create an environment that maintains its focus on serving our clients while constantly looking for ways to improve efficiency. The group processes corporate actions, including name changes, forward/reverse splits, cash and stock mergers, tenders, merger elections, Dutch tenders, rights exercises, conversions and redemption’s etc. for all asset classes.

The group works with external custodians to process allocations from our custodians to our clients. Other duties include the managing of communications with clients involving all corporate events including mandatory and voluntary offers, annual reports and proxies. The ideal candidate must be able to manage conflicting priorities effectively and demonstrate clear communication to internal and external stakeholders.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Required Qualifications

  • 5+ years of experience in one or a combination of the following: customer service, operations, financial services, accounting, business processing, analytical, financial, clerical, or call center

Desired Qualifications

  • Strong analytical skills with high attention to detail and accuracy
  • Intermediate Microsoft Office skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Excellent verbal, written, and interpersonal communication skills
  • Effective organizational, multi tasking, and prioritizing skills
  • Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment
  • Solid problem solving skills
  • A BS/BA degree or higher
  • FINRA registration including Series 7 (or FINRA recognized equivalents)

Other Desired Qualifications

  • Must have a good understanding of all capital markets products, industry trends, regulatory changes and industry-wide best practices
  • Familiarity with cash (domestic and international) and physical securities (DTC) settlements
  • Solid understanding of U.S. commodity, equity and interest rate markets
  • Ability to review and understand ISDA Master and Credit Support Annex agreements
  • A quick learner, comfortable with and able to manage complex trading systems and environments.
  • Working knowledge of XSP
  • Understanding of the terms and conditions of mandatory and voluntary offers and the process of communicating these to clients and internal interested parties
  • Familiar with the regulatory environment and maintaining strong controls
  • Experience working with custodians, depositories, agents and brokers to ensure timely and accurate processing of events to client accounts and to appropriately manage risk
  • Comprehensive financial products knowledge
  • Strong customer orientation, internal and external, with a commitment to quality, accuracy and efficiency.
  • Strong organizational and detail oriented skills, with proven ability to manage and prioritize work to meet deadline
  • Results driven and the ability to work effectively as part of a team and on project work

Job Expectations

  • Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. In addition state registration, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance.


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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