Operations Clerk 1

Job Description

Our foundation for success can be summarized in three beliefs:

Our product is service.

Our value added is financial advice and guidance.

Our competitive advantage is our people. It all begins with outstanding talent.

In Wells Fargo’s Consumer Lending Group (CLG), we’ve built our team of top professionals by rewarding their accomplishments and ensuring they have what’s needed to succeed. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

The CLG team includes Home Lending, Consumer Credit Card, Personal Loans and Lines, Direct Auto, Dealer Services, Commercial Auto, Retail Services and Education Financial Services including the professional services teams that partner with these businesses – Human Resources, Finance, Credit Risk, and Compliance & Operational Risk.

Join the #1 fastest wholesale lockbox network in the U.S. (Source: Phoenix-Hecht Mail Study)

Within the Operations team our Operations Services and Delivery team supports and provides processing activities for customer transactions, fulfillment, account maintenance and reconcilement and research for internal and external customers. Our environment is energetic and innovative; we are committed to providing superior service, and we work to achieve Wells Fargo’s business goals.

Come join the Fremont Lockbox Team!

32hr Schedule: Sun 7am – 1pm, Mon 6:45am – 2:30pm, Wed, Thurs 6:45am – 1:30pm. Thurs 6:45am – 1:30pm, Fri 6:45am – 2:30pm or until finish. Sat/Tues off. This is open ended position with the start and end time being determined by work flow.

Starting pay is $13.50 per hour. This position is benefits eligible!!

An Operations Clerk position is the first step in a rewarding career in financial services. You’ll learn about payment processing, and the financial services industry. This is a high-volume, fast-paced, deadline driven production environment working behind the scenes with little, if any, customer contact. In this role you’ll spend 100% of your time on tasks such as extracting lockbox payments, verifying data on payments and accompanying documents, processing according to customer’s detailed instructions, collating, and mailing. This position has strict production metrics that determine acceptable levels of performance and requires that all payments (checks) must be accounted for on the day they are received. There are also strict deadlines requiring flexibility of schedule, as this is an open-ended position with the start and end time being determined by work flow. The best Operations Clerks demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge. They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately. The working environment is fun with a casual dress code in a highly secure facility.

Required Qualifications

  • 6+ months of experience meeting deadlines in a business or office environment

Desired Qualifications

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Good communication skills
  • Attention to detail and accuracy skills
  • 10-key numerical data entry experience
  • Strong attention to detail and accuracy skills
  • Ability to achieve high production and quality standards
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Ability to work effectively, as well as independently, in a team environment
  • Lockbox experience

Other Desired Qualifications

  • Must be able to stand, walk, and sit for extended periods of time.

Job Expectations

  • Ability to lift 15+ pounds

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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