Operational Risk - Technology, Third Party and Information Risk Management Oversight Senior Officer

    • Singapore

About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description
Technology, Third Party and Information Risk Management Oversight (TTIRO) is looking for an experienced Independent Risk Management Leader in the 2nd Line of Defence to effectively oversee specialist risk types such as technology and information security (IS), Third Party Risk Management, Business Continuity and Business Resilience.

Experience with formalized governance, oversight and credible challenge to challenge the front line and drive actions that result in risk reduction activities on behalf of the APAC Region. Experience in working in large complex multi-national organizations successfully delivering 2nd line risk management programs in a highly matrixed and complex environment. Experience with regulatory requirements and interfacing with international APAC and US regulators.

Be the key international interface into the TTIRO groups that perform oversight of over the risk types that fall within their accountability, influencing them to provide a global perspective to risk management. Execution and delivery or the independent risk functions defined in the risk management framework on behalf of the region and the legal entities for the risk types that fall under the accountability of TTIRO. Establish credibility and become a trusted 2nd line leader that has earned the trust and respect of the stakeholders that TTIRO services.

All functions of APAC Operational Risk TTIRO manager will be executed in accordance to the agreed engagement model between Independent Risk Management teams including but not limited to APAC Operational Risk team and the International TTIRO team.


  • Responsible for program oversight and delivery independent risk management functions as defined in the risk management framework covering Technology, Information Security, Third Party Risk Management, Business Continuity and Business Resilience that fall under the accountability of TTIRO.
  • Execution of the framework for International TTIRO. Regional lead TTIRO will have direct reporting lines into Head of Operational Risk with dotted line reporting accountabilities to TTIRO International.
  • Specialise in a variety of risk types and coordinate/ execute TTIRO processes such as Monitoring and Reporting, Point of View Papers, Credible Challenge, Risk Identification and Assessment and escalation of risks
  • Review and challenge on behalf of the regional legal entities that require evidence that the Risk Management Framework is being executed on their behalf.
  • Work with TTIRO leadership and regional operational risk teams to develop and enhance IRM oversight programs that support the execution of the Risk Management Framework for IRM related tasks focused on evidencing risk assessable hierarchies of Region, Country and Legal Entity,
  • Lead / Guide / Review / Challenge to drive resolution of regulatory issues related to the risk types that fall under the accountability of TTIRO.

Market Skills and Certifications
Desired Qualifications:
  • Demonstrated ability to develop written program materials, including executive level reporting.
  • Strong analytical skills with high attention to detail and accuracy.
  • Ability to work in ambiguous circumstances with a penchant for building structure and scalable processes
  • Ability to interact with all levels of an organization, and influence in a matrixed environment.
  • Experience with the oversight within the construct of a legal entity with a parent that provides services that are considered "internal outsourcing" by international regulators.
Skills/Experience Required:
  • 5+ years of d irect experience in interaction with APAC regulators such as HKMA, MAS, JFSA, CBRC
  • Ability to work collaboratively in a highly matrixed environment
  • Demonstrated ability to develop written program materials, including executive level reporting
  • Ability to interact with all levels of an organization, and influence in a matrixed environment
  • Working in a large multi-national with a US parent and licensed legal entities internationally
  • Oversight in a formally regulated financial services environment
  • Understanding of formal governance structures - committee structures - committee participation - formal escalation

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Back to top