Operational Risk Consultant

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .

Market Job Description

About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories .

Corporate Risk strives to ensure that all Wells Fargo corporate functions and lines of business soundly manage risk, comply with applicable laws and regulations, and offer products and services that meet the needs of our customers.

Wells Fargo is increasing its focus on technology and operational risk to ensure the company has a best-in-class, globally robust risk management framework in the second line of defense. Given the strategic importance of the Asia Pacific market, the bank is building a robust team in the area of technology risk management second-line-of-defense.


  • Delivering and implementing the TRMO framework into the region and for embedding the understanding of IT risk in information technology and other business process impacted by technology.
  • Developing regional/local practices, processes, and reporting to provide independent risk management oversight and participation in critical regional programs or projects with significant technology risks.
  • Reviewing mitigation/remediation plans and providing advice on mitigation effectiveness and alternative mitigation approaches applicable to the region
  • Performing review of the work products produced locally by program/project according to risk program requirements and deadlines
  • Attending regional steering committees and work groups to ensure appropriate technology risk management -SLoD coverage
  • Capturing and escalating credible challenges
  • Producing regional management reporting as applicable
  • Integrating regional requirements to the broader TRMO program/project into technology risk management processes
  • Effectively collaborating with regional business partners in the first-line-of-defense and second line of defense in the establishment of new risk management processes for the specific program/project
  • Working with regional and other international stakeholders to ensure each has the tools, processes and expertise to effectively manage technology risks
  • Developing and maintaining strong working relationships with the line of business, corporate regulatory and operational risk and compliance peers
  • Ensuring that critical regional programs and projects remain aligned to the technology risk management strategy and functional framework

This position will play a key role in helping to implement and execute the international technology risk management program and compliance to effectively and efficiently operationalize this function. This may include the following activities:
  • Offer advice, best practices recommendations, and feedback in the definition of functional governance structures/processes, risk appetite/tolerances and reporting applicable to the region.
  • Review and assist with implementation of the appropriate industry technology risk management frameworks within the region.
  • Offer advice, best practices recommendations, and feedback with development and execution of regional risk assessment and control testing plans

Market Skills and Certifications
  • 7+ years in compliance, operational risk, IT systems security, technology risk management, business process management or financial services, of which at least 4 years must include direct experience in technology, compliance or operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk).
  • Proven ability to work within a large and complex organization to build and nurture relationships with demonstrated proficiency to interface with multiple stakeholder groups to ensure successful execution to meet business goals.
  • Demonstrated global and/or regional information technology risk management experience in areas such as infrastructure management, network management, secure application development, information security, technology risk management and data governance.
  • Proven ability to understand and interpret regional and local regulations within regions and countries and aptitude to map them against corporate policies, standards, and procedures; identifying gaps and providing recommendations for mitigating gaps.
  • Proven experience in formulating regional policies, standards and procedures to meet minimum local regulatory compliance requirements.
  • Ability to translate ambiguous ideas/issues into well-defined plans/solutions; while influencing decision-making process.
  • Strong ability to work and collaborate with global/regional leaders and team members at all levels and across functional lines.
  • Excellent influencing skills to effect changes with regional leaders and business stakeholders to comply with corporate minimum standards and/or implement stringent local regulatory requirements where applicable.
  • 3 years implementing risk management models
  • 3 years implementing the risk management taxonomy
  • 3 years of comprehensive implementation experience of the Risk Control Library
  • 3 years of implementation of the evaluation of inherent and residual risk efforts
Preferred Qualifications
  • Experience in international/regional technology risk management and oversight
  • Proven experience in all aspects of executing and enforcing new policy, process and methodology or significant enhancement of same in a significantly complex environment.
  • Experience with assessing the adequacy of policies, procedures, processes, and compliance and operational controls between Corporate and International views and interpretation in a significantly large and complex organization.
  • Prior experience with Compliance/Operational/Technology Risk and implementing corrective actions.
  • Knowledge and experience with technology-related regulatory requirements.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

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