Operational Risk Consultant 3

Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.
Wells Fargo Merchant Services specializes in providing solutions such as credit card, debit card, check guarantee, e-commerce and gift cards to businesses of all sizes. WFMS is nationally recognized for its ingenuity and reputation as a leader in the electronics payments industry.

As part of the Well Fargo Merchant Services, Credit and Risk team you will support compliance implementation functions including:

  • Evaluates the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls in accordance with Wells Fargo bank policies
  • Drafts reports of findings and recommendations to mitigate risk for Wells Fargo Merchant Services Credit and Risk Team
  • Implements and monitors risk-based programs by working with internal and external customers to resolve issues
  • Analyzes monthly reports and identifies issues that need to be addressed. Investigates concerns and consults with appropriate partners to mitigate risk
  • Coordinates internal and external audits as needed
  • Acts as the Subject Matter Expert to assist internal partners (Account Managers/Sales Consultants) with problems that arise with customers

Required Qualifications
  • 2+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both
  • 2+ years of experience in one or a combination of the following: additional compliance, additional operational risk management, IT systems security, business process management or financial services industry experience; or a BS/BA degree or higher in business or a related field

Desired Qualifications
  • Intermediate Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • 3+ years of risk and regulatory compliance experience
  • Financial services industry experience
  • Audit or internal controls testing experience
  • Knowledge and understanding of maintaining and updating SharePoint team web content
  • Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
  • Strong analytical skills with high attention to detail and accuracy
  • Knowledge and understanding of Commercial Card, MasterCard, or Visa products


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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