Oper Systems Analyst 1

Market Job Description • Must have 4+ years of experience in managing large windows servers environment.

  • Strong knowledge of the MS Windows Operating systems including windows 2003, windows 2008 and windows 2012 administration and the ability to support a production environment. This will require senior level break fix and troubleshooting knowledge, risk analysis and ongoing proactive maintenance.
  • Strong knowledge on windows patching. Must have worked on patching tools like Altiris, HPSA etc.
  • Good understanding of the windows system registry and how modifications affect the Operating system.
  • Experience with Microsoft Clusters
  • Must have experienced on Active directory administration and Remote Infrastructure support.
  • Good working knowledge on Ticketing tools and monitoring tools.
  • VB Scripting/PowerShell experience preferred.
  • Hardware troubleshooting on HP, IBM and DELL required with recent experience working through a Remote Management Card such as a RILO/ILO, DRAC, RSA/RSAII, and Management modules.
  • Must be familiar with ITIL framework and processes.
  • Must have good communication and written skills.
  • Must be willing on work in night shifts and other shifts.
  • Ability to manage the bridge calls with customers on technical issues/pages.
  • Excellent Written and Verbal communication skills for customer interaction

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