Information Security Manager 3

Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.
Since 1852, customers have trusted that Wells Fargo would keep their assets secure from theft and always available. Today, maintaining customer trust remains our underlying operating principle.
Information Security's (IS) vision is to provide Wells Fargo world leading cyber security risk management. Through a framework that addresses policy, process, operations, people, and technology, IS protects Wells Fargo's infrastructure, corporate data, and customer assets, and ensures alignment with applicable regulations and laws. IS is part of Wells Fargo's Technology organization and is led by the Chief Information Security Officer.
Our IS team is looking for a strong cybercrime and security professional to join our Threat Detection Services team. This position will oversee various functions of IS's cybercrime program including interfacing with industry experts both internally and externally, to include private sector (retail, financial institutions, healthcare, etc.) and other government/private agencies to gain insight into current cyber financial crime schemes and countermeasures. The manager will be responsible for setting the strategy and direction for identifying cybercrime to the company. The manager will work to integrate the developed information into the company's existing fraud and cyber security processes. This position reports to the Threat Detection Services Manager.
Key Job Responsibilities will include:

  • Daily operational management for the IS cybercrime and phishing disruption team.
  • This position will monitor the overall cyber financial crimes environment as threats emerge, evolve and gaps are identified.
  • Develop partnerships with Wells Fargo's existing fraud teams across the lines of business.
  • Responsible for developing strategic cybercrimes and threat analysis reporting to inform product, service, and channels and will lead the development of detection strategies to mitigate exposure to complex cybercrime threats.
  • Provide subject matter expertise on actual or perceived events as well as reviewing emerging technologies and tools for IS and other lines of business.
  • Lead efforts to modify and or enhance the IS operation system to have functionality to execute on design specifications/consults and plans with business partners to assess cybercrimes and security risk around new projects.
As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
Note: Charlotte, NC is the preferred work location, but will consider other core Wells Fargo locations and telecommute

Required Qualifications
  • 9+ years of experience in one or a combination of the following: information security, IT systems security or technology experience including 3+ years direct experience in information security
  • 3+ years of management experience, in an Information Security or IT environment
  • 8+ years of financial crimes experience
  • 3+ years of experience managing cybercrime detection, investigation, and intelligence strategies

Desired Qualifications
  • 3+ years of experience managing large information security functions
  • Experience managing a technology infrastructure function, application or information security function that has impact across the enterprise
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to effectively influence and interact with all levels of an organization
  • Experience working with external agencies such as federal law enforcement, government agencies and private sector executives
  • Experience providing principal level strategic financial crime and external threat analysis
  • Knowledge and understanding of financial crimes investigation
  • Experience monitoring key indicators for emerging threat trends in the online and mobile space, using multiple methodologies
  • Experience leading multi-disciplinary teams that have responsibility for designing and developing multi-channel external threat mitigation strategies
  • 4+ years of information security experience including experience in one or more of the following security disciplines: information security monitoring, incident response, vulnerability management, host/network forensics, cyber-crime investigation, penetration testing, business continuity, or cyber threat intelligence

Other Desired Qualifications
  • Experience managing senior-level technology professionals (i.e. engineers)
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to effectively influence and interact with all levels of an organization
  • Ability to organize and manage multiple priorities
  • Outstanding problem solving skills
  • Ability to think creatively to find innovative solutions to complex analytical questions
  • Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
  • Solid conflict management and decision making skills
  • Strong customer relationship management skills
  • Ability to negotiate and facilitate issue resolution
  • Ability to handle confidential material in a professional manner

Street Address
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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