HR Business Controls Consultant

    • London, United Kingdom

About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description
The HR Business Control Consultant is a critical role for the HR Control Team that is responsible for partnering with Human Resources to manage risks pursuant to the Wells Fargo Risk Management Framework and executing against the various enterprise risk programs and Corporate policies such as the WF Compliance and Operational Risk Policies.
This consultant will interface with all aspects of Human Resources, Compliance, Risk, support functions and all other Line of Business (LOBs) and will build relationships with Wells Fargo Audit Services (WFAS), International Testing and Validation and LOBs Control teams, as needed. This consultant will also be responsible for providing management level reporting to HR.

The consultant is responsible for developing, implementing and monitoring risk-based programs to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency. The role may provide oversight to an operational risk program. Works with complex business units and provides operational risk expertise and consulting for projects and initiatives with high risk. May provide systems security consulting on complex issues. Designs and develops testing strategies, methodologies and analyses; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyzes business and/or system changes to determine impact, identifies and assesses operational risk issues and assigns risk ratings consistent with established policy standards. Consults with business to develop corrective action plans and effectively manages change. Identifies training opportunities; designs/coordinates the development of training materials delivers or coordinates training delivery. Reports findings and develops business cases to influence senior management on the need for controls to mitigate risk. Manages and/or coordinates production of periodic operational risk performance reports for senior management, including trend analysis and recommended strategies. May provide guidance to less experienced consultants.

Additional responsibilities include:

  • Continuously engage in discussions with functional partners on strategy, industry trends, organizational changes, and new processes, systems, vendors, projects, and services, to determine impact and identify and remediate risk issues across all risk types
  • Collaborate with and counsel functional process and control owners for Control Assurance, including identifying where controls reside, managing control changes, evaluating effectiveness and functioning as liaison to the Regulatory Control & Assurance team.
  • Collaborate with and counsel functional partners on matters relating to the identification, formulation, and implementation of Corporate policies, procedures to mitigate risks in partnership with the Group Issue Management team.
  • Partner with internal teams to maintain functional profile of applicable regulations and associated controls as well as residual risks and compensating controls
  • Maintain the functional risk landscape that demonstrates risks generated within BPM processes and informs risk status updates and actionable risk reporting
  • Document and monitor Business Environment Changes (all risks via RCSA)
  • Consult with business to develop corrective action plans and effectively manage change; Identify training opportunities.
  • Report findings and develop business cases to influence senior management on the need for controls to mitigate risk.
  • Asses and communicate risk and controls performance reports for senior management, including trend analysis and recommended strategies
  • (Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required)


Market Skills and Certifications
Required Qualifications :
  • Proven experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both. Alternatively experience of IT systems security, business process management or financial services industry experience, of which direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications:

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization


We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.


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