Business Systems Consultant 2

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .
Market Job Description

About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website .

Department Overview
Enterprise Platform Service team consists of Enterprise Quality Engineering (EQE), DevOps & Cloud services and is part of the Enterprise Information Technology business. This team interacts closely with multiples business partners including Wholesale Banking, Consumer Banking, Wealth & Investment Management and Consumer Lending Teams.

About the Role
You will be part of the Middleware Production Support team which manages the lifecycle of Middleware Application Servers

Responsibilities

  • Management and co-ordination of BMC Remedy queues
  • Management and co-ordination of JIRA projects
  • Monthly metrics Dashboard and reporting
  • Create and Maintain Service Catalogue, Process Catalogue
  • Create BMC Remedy change requests when required
  • Create onboarding, access and resource requests


Desired Qualification

  • Bachelor's Degree
  • ITIL concepts
  • Technology concepts


Preferred qualification

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Region
APAC
Location
Karnataka


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