Apps Programmer/Analyst 2

26875BR

Apps Programmer/Analyst 2
Technology

Hyderabad

India

Market Job Description
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo (EGS) India Solutions
We are hiring for a position in EGS Delivery in India. EGS stands for Wells Fargo's Enterprise Global Services. We are a critical component of the Wells Fargo strategy to leverage distinct advantages of a global environment. Legally, we are known as Wells Fargo (EGS) India Solutions. Currently we are 12000+ strong team members with 3 locations (Chennai, Bangalore and Hyderabad) in India and 1 center in Manila.

Role Summary and Purpose:
Role is responsible for providing technical support and maintenance (i.e. application development, support and maintenance) for computer applications and programs within the Enterprise Information Technology (EIT) area.

Job Description:
Primary(80% of what they need to do):
Technical Skills: Java/J2EE or Dot Net; Windows; SQL
Knowledge in Scheduling tools like Autosys,
Knowledge on any monitoring tools like ITRS , App Dynamics or Splunk;
Knowledge in any of the DB
Nice to have : ESB/MQ"
Responsibilities:
Incident Management, Problem Management, Change Management
Support deployments and issues troubleshooting in all environments
Is responsible for providing technology support in application maintenance and support
May lead in the resolution of basic and complex issues (i.e. provide first and second level support), escalates as needed to meet established service level agreements , wherever needed
Is responsible for performing support/maintenance and/or simple modification application programming tasks, and assists with testing and debugging applications/programs
Is responsible for updating the ticket logs, reports (lBatch Status Reports, Defect Trackers etc) wherever needed
Closely works and assists Senior team members in handling schedled/unscheduled issues like - outages, defects fixing etc
Proactively monitors the system health and alerts and assures high levels of stability, reliability, availability of production environment
Work on Process Documentation or updating the Standard Operating Procedures and demonstrate ownership for the respective assigned modules
Is responsible to write queries or code to extract data and/or validate data loads
Demonstrate understanding of BCP, quality, security and compliance requirements for supported areas.
Participates in the EACO Calls / meetings with the Sr Technology Team Members or business users or customers, sometimes may take lead in this effort
Propose and implement automations, process improvements (technical/non-technical)

Market Skills and Certifications
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo (EGS) India Solutions
We are hiring for a position in EGS Delivery in India. EGS stands for Wells Fargo's Enterprise Global Services. We are a critical component of the Wells Fargo strategy to leverage distinct advantages of a global environment. Legally, we are known as Wells Fargo (EGS) India Solutions. Currently we are 12000+ strong team members with 3 locations (Chennai, Bangalore and Hyderabad) in India and 1 center in Manila.

Role Summary and Purpose:
Role is responsible for providing technical support and maintenance (i.e. application development, support and maintenance) for computer applications and programs within the Enterprise Information Technology (EIT) area.

Job Description:
Primary(80% of what they need to do):
Technical Skills: Java/J2EE or Dot Net; Windows; SQL
Knowledge in Scheduling tools like Autosys,
Knowledge on any monitoring tools like ITRS , App Dynamics or Splunk;
Knowledge in any of the DB
Nice to have : ESB/MQ"
Responsibilities:
Incident Management, Problem Management, Change Management
Support deployments and issues troubleshooting in all environments
Is responsible for providing technology support in application maintenance and support
May lead in the resolution of basic and complex issues (i.e. provide first and second level support), escalates as needed to meet established service level agreements , wherever needed
Is responsible for performing support/maintenance and/or simple modification application programming tasks, and assists with testing and debugging applications/programs
Is responsible for updating the ticket logs, reports (lBatch Status Reports, Defect Trackers etc) wherever needed
Closely works and assists Senior team members in handling schedled/unscheduled issues like - outages, defects fixing etc
Proactively monitors the system health and alerts and assures high levels of stability, reliability, availability of production environment
Work on Process Documentation or updating the Standard Operating Procedures and demonstrate ownership for the respective assigned modules
Is responsible to write queries or code to extract data and/or validate data loads
Demonstrate understanding of BCP, quality, security and compliance requirements for supported areas.
Participates in the EACO Calls / meetings with the Sr Technology Team Members or business users or customers, sometimes may take lead in this effort
Propose and implement automations, process improvements (technical/non-technical)

Region
APAC

Location
Telangana


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